I really like this dealership from the friendly no pressure salesman to the service dept. that bends over backward to explain whatever service I am getting and keep me up to date when they will be finished. They also wash and vacuum the vehicle for me.
I just went in for an oil change. Going to this dealership takes a bit longer than going to a drive-thru, but the car gets examined for potential issues which takes the guesswork out of maintaining your car and they wash the car!
Very good service. The service rep was very helpful and friendly. My salesman who sold me the car was also very helpful. He kept checking on the car for me to see when it would be done. Everybody there was very friendly.
My only disappointment was that the dealership pulls my credit and then also the bank. Which doesn't help my credit score ever!
This had nothing to do with my salesperson Mitch Rowe. Mitch is an awesome sales person and I would highly recommend him to anyone that I know!! Very Professional!!
Mo Zareef was a great sales consultant. Super calm during negotiations, explained everything well. No high pressure sales. We had been to the dealership several times before just browsing and never felt pressured into anything. Mo really went above and beyond, even explained delivery of the vehicle. Couldn’t recommend Lexus of Toledo more based on this experience. If you’re looking for a great no BS experience, go see Mo.
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
Had a very good experience at carsmart. Anthony was very helpful and put me in the car i wanted fast! I highly recommend CarSmart. I had a friend suggest it to me and checked out the reviews online & decided to give it a chance. Very friendly environment and the sales people seemed very trustworthy. I have had a bad experience in the past with other dealerships and am very happy with my decision to come to CarSmart.
Blaine was very helpful and was not pushy at all. He took his time to explain everything and did not rush me in the slightest. He applied all possible discounts for me to give the best possible price. Conor was quick and got me out of there with no confusion. I am enjoying my new vehicle and will recommend Yark to anyone I know looking for a good vehicle. Thanks again, Blaine and Conor!
Highly recommend this dealership. They were very easy to work with and very professional. Blaine was a great person to help us with the buying process. We were able to take our time and finalize everything in a couple days upon our request. He was not a pushy sales person which was awesome. Not always easy having two little kids, but they made the process amazing!! There was two small scratches on vehicle and they had it taken care of and fixed before we picked the vehicle up. Will go back in the future.
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