Happy with the efforts of everyone involved in my deal.
by Denali from DealerRater.com
December 5, 2018
Adam, Gregg, Ryan and the rest of the team at Star really put in time and effort to make me happy in the truck I wanted, with a rate, payment, and ext warranty that I expected. This is my 5th vehicle from Star, and I will continue to deal there, as well as send my friends.
Great dealership. There was no pressure and they were very friendly and helpful. They stayed open way past their closing time just to accommodate me. They were fair and reasonable with their offer. I would definitely buy from this dealership again.
Everyone at the dealership was extremely helpful and personable. Sarah was fantastic in explaining the different vehicles and trims, and not to mention has a wonderful personality. John worked really hard to get me a great deal. I was offered above market value for my trade and my monthly payments are less than what I was willing to do because of John's hard work and honesty. I have already started referring friends and neighbors to this dealership.
Purchased a 2016 Infinity QX60 and very impressed with the quality and overall workmanship of the vehicle. Ross an exceptional sales person and made me feel at ease going through the process of this purchase. During my research of recondition titles it was difficult finding leaning institutes that would provide the necessary financing but Ross was very helpful there. I would recommend an extended warranty for peace of mind. Overall experience GREAT!!! And I plan to go back for the wife.
Had a situation where I hit a pothole and ruined a tire, contacted a couple of more local dealers to get Road Hazard repair as I live about an hour from flemington. The local service centers once they heard that the vehicle was NOT purchased there, had reasons as to why they couldn't get to it. I called the flemington service desk, the service representative not only made room for my service call, but arranged for a loaner as well. Maria was assigned as my contact and she kept me appraised of the progress of the repair. As well as calling the road hazard insurance company and coordinated the coverage with my needs. Two days later, I got my car back with four new tires (another one had a slow leak and needed replacement), at a very reasonable price.
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