This dealership is Seriously the BEST!!! Outstanding customer service. Everyone from victor,Luis, Nicole and the whole sevice department are Amazing!! Always quick service and very informative with whatever situation is going on with your vehicle. I would recommend this dealership to Everyone i know. Fyi, Beautiful Renovation you guys got going over there. Amazing Transformation!!!
by Mariannak...returning customer from Hicksville, NY
August 2, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
i had been looking for a decent used car for weeks and did not have very good luck, and when i did i was turned down. i came to this lot and found a chevy sonic for a very reasonable price and it was in great condition. Craig and Joanne both worked with me and did they're absolute best to get me the best deal that they could, which mind you was a lot better than any deal i got anywhere else. i told them what i made and what i was capable of spending and they took it from there. they made it as easy for me as they possibly could. the entire staff was incredibly nice and very respectful. very professional, when i got there i was immediately seen by Craig i did not have to wait at all, which was a first for me, im used to walking around a dealership for 30 minutes and not having someone even bat an eye at me. every customer there was being taken care of, there was no one being unattended. the place was clean and neat and very comforting, there was water, a snack machine / drink machine, made things comfortable while i was waiting (not for very long) there isnt a single bad thing i can say about this establishment or the people that work there. i recommend this place to all my friends and family. if you are looking to buy a car old or new it would be silly not to check these guys out. ask for Craig or Joanne very nice people and they will help you find what you are looking for.
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
Ford of Smithtown is the only dealer I use. I have bough several cars from salesman Mike Foley and I wouldn't go anywhere else. He gave us a zero pressure sale and always made us feel more than confident in our purchase. If youre looking for a good deal go see Mike. Hes as good as they get. Couldn't be happier. I regularly use the service dept as well. I am looking forward to purchasing another truck this year!
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
I highly recommend Honda of Tenafly. As a lifelong Honda owner (Civic, Accord, CR-V, Pilot & Odyssey), I have interacted with many Honda dealerships over the past two decades. This was my first interaction with Honda of Tenafly and I was extremely impressed by the level of professionalism conducted by my Sales and Leasing Consultant, Anna Marie Kuhn. Not only was she able to answer all my questions and provide me with a new 2019 Honda Pilot EX to replace my 2016 version, she was very patient with regard to ensuring I was able to understand all the functionality and customization of my new Pilot to ensure my driving experience was as turn-key as possible. Not once did I ever feel pressured to make a purchase and every question I asked was addressed with a direct answer. For these reasons I knew my business was not just desired but VALUED. Ultimately I look forward to being a Honda of Tenafly customer for many years to come!
I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
It was a pleasure doing business with a group that dealt straight from beginning to driving out the door.
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