These guys made this whole car buying experience a breeze!! They took their time and listened. They also made my daughter feel she was important in this buying experience!! We will be back for HER car later on!
I just purchased my first vehicle from Riley and found their team to be exceptional in answering my online questions, preparing for my visit to the dealership, managing the sale, and walking me through the vehicle introduction. Great team of professionals.
I had bought my 2010 Impala from Dennis Lohe 3 years ago. My sister and her husband have always bought from Riley’s and trust them and they were right. Even though I live in Kansas City I know I get the best deal at Riley’s. So when I ready I emailed Dennis and told him what I wanted based on inventory on website and year end deals. I was upside down in my payments on the Impala and new I needed to trade it in! Everyone there worked with me and I LOVE my Equinox! Never once did I feel pressured by Dennis or other staff. They gave me best deal possible in the Impala and let my sister and I test drive around town on our own. Again that’s why I come to Riley’s!! My first new car, only 7 miles when we first test drove it. Since the two weeks I have had it, I have not been disappointed in my choice! Thanks again to all the guys at Riley’s, especially Dennis Lohe. I know I can still call him anytime if I have a question!
A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; then suddenly lost a parent. Bobby was a blessing to us; he not only demonstrated great empathy for our ordeal, but went out of his way to work with our hectic schedule. Overall we had a great experience, and we love our new Super Duty truck with the twin turbo diesel; it's tough, is insanely powerful, yet rides like a luxury car. Thank you Bobby for helping us during a very stressful time.
Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we were comfortable with and made it happen. Would recommend this dealership to others.
Jon in finance was kind passionate and very helpful. Cotton knows exactly what I like and the amount of money I am always willing to spend. Cotton has me so pegged for a car he knows in detail what I have to have in a car and he always comes thru..I have been a faithful Joe Machens customer since I was 18.
My wife and I were looking for a used truck. We found one on Lloyd Belt’s website and gave them a call. Matt Koenig answered the phone and he invited us to come check it out. We did and Matt was there to show us the truck. He answered all of our questions and demonstrated how to use all of the features the truck was equipped with. He was very knowledgeable about the vehicle and all the details involved with purchasing one. He and the dealership did everything they said they would when our deal was completed! It was a very pleasant experience! Matt and the rest of the staff there are very friendly and professional! I’ve recommended them to my friends.
We were in the market for a Ford Transit cargo van and found a great price by dealing with Jason Lane at Machens Ford. Very knowledgeable and no pressure. He was also able to recommend a transportation company for bringing it to our location out of state.
When I come here I always get treated well by the service representatives. The last time I was here I had an airbag looked at with a recall that was out. They told me it would be about an hour and they stuck to their guns and had me done.
I just had my first experience at Bob McCosh and I would go back in a heartbeat! Everyone was extremely friendly and welcoming. I worked specifically with Jason Lang who helped service my car. When the dealership didn't have the specific part to fix my car, he drove to another dealership (20 miles away) to get that part for my car. The excellent customer service stood out to me and I will definitely use them again!
I recently purchased a vehicle that I had hoped to buy for many years. It so happened that McCosh had one on the lot that was the exact model, color we wanted thanks to their massive inventory. I can't say enough about how pleasent the whole experience was! I have always been a loyal Chevy owner with the exception of a GMC and a Pontiac which is still in the family. Of all the vehicles I have purchased both new and used over the past 40 years, Bob McCosh Chevrolet made this one the most memorable! Thanks McCosh Chevy!! I will definitely return for my next new Chevy!
Matt went above and beyond what I could have asked for. Service department is always fantastic, never disappointed!
They made this my best car buying experience yet!
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