Bought my 2018 Sierra crew cab here few months ago, was an easy low key experience- same to be said about my first service- least stressfull car purchase etc. I can recall- nice people to deal with
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
I live in Riverhead and considering a GMC for my next car purchase. I have visited the dealership twice and looked at a few SUV's I was interested in. I didn't work with a sales rep, I just walked around the parking lot on my own time.
From what I can see here, it makes a lot of sense to buy my car there, considering almost every person here had a great experience.
My question to the forum is, has anyone dealt with a situation in which you traded in your car at GMC Rvrhd. but still owed money on your loan? i.e - negative equity?
if so, how was your experience with Riverhead GMC and the sales rep you dealt with?
If you can reply back, I'd really appreciate it. Details on the process would be helpful too.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
we looked at buying a car but gm did not have the financing I wanted at the time so we put it off and then Paul our salesman contacted me when the 0 % was offered again and we went and bought our new car. I he had not called me we might not of bought the car at this time. George
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Service desk personnel was friendly and courteous. My questions were answered to my satisfaction, and I was made comfortable as I waited for my vehicle.
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
David A., Sag Harbor.
Came in two and a half years ago with my eye on a silver, 2015 Mazda3 sedan shown on their website, took a test drive, made a quick and comfortable deal with Ben and really fell in love with the car. Back again last week for scheduled service when I mentioned I wanted to try the 2018 hatchback version when my lease was up in July. Amanda and Ben said they could make one available to me within days, with same features and more, at same monthly fee, and with a check from Eagle to cover final payments on original lease. Great deal. Great car.
Great truck love my Denali
by Usafshaun from Merritt island, FL
December 10, 2018
Love the style and the towing power, I have owned my 2017 Sierra Denali for 2 months and it’s been great. Smooth ride and love the electronics it has.
Outstanding service!!!! I definitely will go back and recommend to others. Fast and friendly with no hassles. Even though this dealership is farther from my house I will deftly make the trip again.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Everything was quick, smooth, and proficient. James Boyd is an excellent salesperson. This is the 3rd Hyundai that I bought from 112 and from James. That alone should say something!!! There aren't any surprises!
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
The salesman was very nice and willing to help me out, even staying late to show me more vehicles. Unfortunately, the vehicles had very basic problems (doors that didn't open, truck that wouldn't even shift into drive) that made me very leery of purchasing a vehicle there. If those obvious things are wrong, what ELSE is wrong that isn't obvious?
Great reliable vehicle
by Gmcfan from Lexington, ky
November 27, 2018
I love this truck. I use it for everything from hauling dirt to towing a trailer. It's easy to clean out and stays looking good. Adding a camper topper also helped.
Nick and Les were great to work with. After deciding on car we drove off the lot within a few hours with.everything in place, insurance, registration, full tank of gas. Very pleased with the experience
Best truck I own
by Jsalt6969 from Indianapolis
November 11, 2018
This truck is the best truck I’ve ever owned great towing and reliable transportation crew can was great for the family got Allison transmission the best towing for my boat
Mazen was great! He was a huge help and made the car buying process easy! Would deffinily reccommend to anyone looking for a new car
This is a great truck!
by babyboyb from Caldwell, ID
October 19, 2018
I own the 6.2L 1500 Sierra and I love it. Although I only get 12.7mpg, the power makes up for it. I feel as though I could do anything necessary, and if the apocalypse came, it would keep me alive easily! It looks great inside and out, and I don't have to worry about any engine issues.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
by Eric from Ammon
December 20, 2018
The room ans comfort of this truck has no equal. Power and pulling power plus all the tech is by far the best i have had.
I've had new cars since every couple of years and this was the best experience we had. I got what I wanted no haggling. We were in and out when signing the papers. I highly recommend going to Smithtown Kia.
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
Albert was the sales associate that I had the pleasure of working with and I sincerely mean that. I had my 8 year old son with me and he was patient and pleasant through the entire experience. I’m very used to feeling pushed and pressured when car shopping but I did not feel that way at all. Jamall the finance manager was very understanding that my son was with me so he helped to expedite the process and get me out of the dealership as quickly as possible. I would highly recommend this dealership and these individuals in particular.
Reliable and Very comfortable, fun to drive
by Panos from North Ridgeville, Oh
November 21, 2018
Never had any issues with the truck. Always reliable and perfect for hauling items back and forth. Gas mileage is great. leather seats and comfortable interior. The exterior design is an eye catcher.
I first met Albert in the beginning of September when he showed me the KIA NIRO. I loved it and was impressed but not ready to buy. Albert kept communication open just enough- not pushy. I let him know I was interested, but not at that time. When it was time, Albert and the staff made it smooth and easy. I just went in and bought it. But Albert in particular was very good in just giving the information, backing off and not being aggressive at all. The service department and amenities in the building are very nice as well.
All terrian sierra
by Eddiez from Canandaigua
November 21, 2018
I love just about everything about this truck. Rides great for a truck, the all terrian package make it more comfortable I believe. Overall great quality.
Albert Salib, Was my dealer, he approached me and my wife in a timely fashion, Albert answered all of our questions. What I liked the most is he was not pushy. We felt very comfortable with his manors and his pleasant way he went out of his way to help. We really were just looking. Kia was our first stop but because of Albert we never went any place. And now we are happy Kia customers G Phillips
Worst truck I have ever bought
by Franks2006chevy from LOS ANGELES
December 9, 2018
I bought a 2015 gmc Sierra, slt, crew cab with the 5.3 v8 . Paid $52k brand new ,10 miles only. Well every 6 months it was in the shop. 2 recalls, 2 warranty fixes and 3 out of pocket fixes . The transmission would jerk, then sometimes down shift, other times it would take awhile to take off . It would feel like it was looking for gears. The ac system went out after 2 years. The Dealership wanted $1,300 to fix it !! Too many problems to list on this page. Stay away from gm trucks 2014 thru 2015 .
I love my new KIA Sportage and the purchasing process with Albert was smooth however the post purchase process has not been a smooth one. It has been a challenge to get the dealership to provide answers and updates on the mess up between them and the bank.
Best truck out of about 25 that I considered.
by LLL from Dallas, Texas
January 11, 2019
This 2013 GMC Sierra SLE rides like a luxury car.
Low road noise, smooth ride, great features, looks good, and is very comfortable.
After going to other local dealers, I tried Generation Kia, wow did I get lucky! I received professional, courteous service by Justin Rodriguez and the entire dept. They kept me informed of their progress, made suggestions, did my repairs in a timely manner and even took the time to review and discuss my warranty. Unlike ANY dealership I have ever been too! HIGHLY recommend Generation Kia for parts and service. They run maintenance specials too. Thank you Generation Kia, it's refreshing to find true professionalism in the auto industry, keep up the good work!
Very reliable. Great styling.
by BoxersKC from Kansas City,MO
November 25, 2018
It’s the Perfect truck. Love the touch screen and technology. Heated and cooled seats. Dependable. Stylish. I’d recommend one to anyone looking for a great truck!
The difference in the ride is definitely a noticeable. More bells and whistles on the Denali. Plus I had the Summit White on SLT and now I have the White Diamond Pearl Tricoat which is a better color then just the plain white. A lot more extra features to many to name. If you want luxury and still all the fun 4X4 features this is a ride for you.
Went to buy a pre owned. The salesman had no clue what his inventory was lol. Your selling 25k+ cars. Wear a suit. And don't know inventory.
Nicest truck I've ever owned
by JRinpa from PA
December 10, 2018
I bought this truck on reviews and recommendations of friends and dealers some of which I didn't buy the truck from. It is the nicest truck i've ever owned I hope it live up to it's reputation
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