Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
My purchase at Serra was one of my best experiences purchasing a car. There was no pressure and they were easy to work with on the price. The car had an issue with the AC that we did not discover until after we took delivery. My salesman Anthony Keys and the sales manager took great care of me and resolved the issue the next business day. People in the service department were friendly as well.
Took my 2018 Ram 2500 in to have the radio fixed because it wasn’t functioning at all. Service department was super friendly and super helpful. They immediately jumped on it and tried to fix the problem. We ran into some issues getting a new radio which was absolutely no fault of theirs. My case was actually closed but DJ and the guys immediately reopened it and was able to get a new radio in a day or two. It was a long process again no fault of theirs but they kept me informed at all times and even gave me a loaner vehicle. Overall very pleased with the service there.
Since the drop down bar below refuses to allow me to choose the “service department” I want to say DJ was a blast to work with and very professional and kept me informed at all times. My only complaint is he didn’t give me a Dodge Demon for a loaner!
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