Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Worst buy ever
by Alex from Laredo TX
December 23, 2018
In my opinion worst car ever bought. Makes a noise in the transmission nor the dealership or GM want to do anything they say it's normal and that they can't do anything
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Just bought car and love it
by Steve from Pasadena ca
December 12, 2018
Beautiful styling; nice interior with comfortable seats and capable infotainment system. Wish it would download contacts through Bluetooth without usb with apple CarPlay. Great acceleration.
Our sales person seemed good, finance lady was good, however major issues arose upon departure.
Things promised were not followed through and for this reason I probably will not return.
My husband's favorite vehicle!
by CourtneyDFW from Dallas, TX
December 6, 2018
My husband had been wanting a Terrain for years and this did not disappoint! We all love the style, it rides great and it has so much room. The dealership was amazing in every single way. I don't think he will ever go somewhere else or switch from a Terrain.
Asim is a phenomenal salesman who exhibits patience. David Le is unquestionably the best member of a finance team I have worked with. Would definitely do business again in the future.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Not sure if it???s typical of the GMC experience, but every time we???ve dealt with Mark Minnis, we feel and fully realize that we are dealing with a professional. This is our second purchase through Mark and he has yet to disappoint in any area. Thank your GMC and thank you Mark!
Best vehicle I have ever owned
by Chevi55 from Elmwood Park
December 26, 2018
One of the best vehicles I have own In 65 years dealership is great and service dept goes way beyond being helpful Arnold Muse is great. Thank You for a great buying and service experiance
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very reliable and gas efficient
by Mekks from RENTON
January 4, 2019
We love our new car. Its spacious with lots of upgrades. Very stylish and comfortable to be in. Love it. Never owned a gmc til now. We've been missing out.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Engine turns off when you stop
by John from Woodland Hills, CA
December 30, 2018
This vehicle turns off and on when you stop a big safety issue very dangerous to drive. And I am scared to drive this vehicle on the Freeway and streets.
Fernando Rivas is the best! His service was friendly and he made the process very easy. Bought a new BMW 3 series, can’t wait to drive it.
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