What a great experience. Great price for my new truck and they gave a very fair value for my trade-in. Thanks Phil, Tyler and Todd!!
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Very good buying experience. Fred sold me the car and was satisfied with the sale. Non push style! Good choice of used quality cars. Iys a drive get their, but worth the trip when its all done. Look forward to next car with them.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Frank Valley my salesman at Matthews Chevy Vestal NY was very knowledgeable about the vehicles. He made it painless, quick to get me in a new truck. What an excellent experience! Highly recommend!
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Matthews Planet Preowned was great. Sales Associate Justin was politely and not pushy. Told him what were interested in and he found the perfect car for us. Very little up selling on extras. It was a pleasure doing business with them. We would Highly recommend them.
Love this car
by Stanton from Mount joy PA
November 9, 2018
This is by far the best car I’ve owned. Comfortable. Roomy. And with its eco option is great on gas. Love everything about it and it runs smooth
They fixed all that they could and what they couldn't they documented do that I could have the problem fixed elsewhere.
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
I have always had a great experience when purchasing a vehicle from North Norwich motors. Skip Seymour built a great car dealership and he has obviously raised his son, Brent, to have the same morals, values and great customer service skills as he has. I appreciate everything that Brent as done for me and I will forever still remain a customer of North Norwich Motors. Thank you!
Best riding and performing car I have owned
by Ezed from Evans, NY
November 6, 2018
Car seats me higher than previous vehicles. Great leg room and quiet driving. Center counsel is arranged strangely. Have to reach back to get things out of it.
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