I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
This was one of the best experiences I have had buying a car. Dillon was able to help me get the exact Escape I had been looking for! The financing guy (I am sorry, his name is Escaping (LOL) me) was great too. I would definitely recommend this dealership and Dillon to anyone looking to get into a new or used vehicle. Thanks again guys!!
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
We were shopping for a new truck. We had been to several dealerships. When down to the final numbers they just couldn't budge off their price our trade. Fortunately for us we found a higher end model locally for $12k off msrp and the same for our trade they were giving ys
Drove from Canton to look at a new Charger, was greeted by Sean, looked at the car and within 10 minutes they had beaten every price that I had from other dealer's!!! Went to Credit Unin got a check , came back and was done in about 10 minutes!!!! Total buying time abut 30 minutes, not all day with a salesman and then 5 calls when you leave ... what an awesome experience and wonderful folks who try to help you !!! HIGHLY RECOMMEND THEM !!
I had a great experience shopping and buying a car from this dealership. Joseph helped me with any questions or concerns. He was never pushy. He went above and beyond. I went to the lot looking for a car they had posted on their website but when I got there, I wasn't impressed with it. I ended up driving several of their other cars and decided on something completely different. The buying process took less than 30 mins. Everyone was super helpful and efficient. I would definitely recommend this business and these employees to anyone looking to buy a car.
I pulled into to trading places and drove around to check out what they had. I was interested in a Nissan Sentra and maxima but had questions about them which Nathan answered. I decided against them but Nathan didn’t stop there. He walked around the parking lot which me showing similar cars on the lot as well as a handful that hadn’t been listed yet including an infinit g25. Test drove it loved it and decided to buy it. The process was pretty quick and everyone was friendly and helpful.
I recently went to Spruce Pine Chevrolet for an oil change and tire rotation. During the included free vehicle inspection they found a brake problem that I didn't know was there. The service manager explained the problem and gave me a quote for the repair. I agreed and the repair was done at that time as the parts department had the parts in stock. They showed me the old parts so I wouldn't think they were charging me for a repair that wasn't done. Everyone I dealt with was very courteous and professional. I will seriously consider this dealership when I need to trade cars.
A big Thank You to Bobby and his Service Department. I unexpectantly made an emergency stop by Dealership with some questions and concerns. The entire Service Team acted promptly and quickly to address my concerns and got me in and out quickly. I really appreciated their honesty and cander. I would advise others to visit this dealer for any service needs. I know I will purchase my next vehicle from Spruce Pine Chevrolet.
Thank you David Smith! Very informative great attitude and made sure he answered all my question! Overall great experience. I will recommend this dealership to family and friends.
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