Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
I bought my current Tahoe from this dealership. I have been taking my vehicles here for years. My earliest experience was with Lee, at the time the service manager. He took care of my problems, explained in detail work I needed and always did it in a sincere personal way. I trusted him, his judgement and I trust the dealership. I now work wit Tony, who has continued providing this honest, down home service. Best dealership I have ever worked with.
Dennis was very professional and friendly as well as everyone we talked to there. Really appreciated everyone taking time to meet with us later in the evening. Definitely a very good buying experience. Every detail was explained and taken care of promptly. Enjoyed working with everyone there.
I really liked that I was able to leave my car and use the shuttle service to still get to work. The shuttle driver, Preston, was so friendly and welcoming.
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