We just bought a new Jeep from Lee Auto and dealt with Risa Paquet. She was extremely knowlegable and was very pleasant to work with. If we need a another vehicle we will certainly come here and see Risa. We will also recommend her to all friends that will come to Lee.
Our family has been looking for the perfect affordable vehicle to both carry ourselves in comfort as well as haul materials and products for our business. Risa Paquet had happily helped us acquire exactly what we needed in no time at all! We had walked in, told Risa what we were looking to buy, and she gave us a full detailed tour of the Dodge Grand Caravan. About an hour later we drove off with our new Dodge and smiles on our faces. The vehicle is perfect! By far the best deal around, confirmed after days of searching the internet for the perfect buy. Would recommend, thanks Risa!
I've now purchased my third vehicle from Lee Auto Mall in Auburn. Each time I have been treated like family. I get great deals on my purchase and trade, and enjoy a low-stress, low-pressure sales process. I am confident in the Lee name. They treat their customers with respect and care for them over the long haul. Their service department is also top notch with expertise in service for my brands, at a reasonable value.
Most recently, I've purchased my second Ram from Lee and Risa Paquet took great care of me. She provide the right amount of information, and took the time to know me and my needs. Kudos to her, Jeff Cote, and the entire Lee team. My family and friends all buy from Lee, and will continue to do so!
Hands down the best buying experience I have had. The entire team I dealt with Cam, Ed, Matt, Rick, were all extremely courteous and professional. The sale was quick and not pushy what so ever. It was a very reassuring feeling dealing with Lee.
To start off with... Dean was awesome!! no pressure he was all alone when my wife and I stopped in, and very busy. But he took a second to acknowledge us. We were there about an hour and a half and left with a 2008 Tahoe. Simple, Fast, Easy !!! the way it should be. I would have felt better if Dean let me "beat" him up on the price a little more but I still feel i got a good deal!! LOL. I think it is funny reading the other reviews, because we had just came from Brunswick Ford too (I'll never go back).
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
Shopped around for a year for a new Jeep; 8 time Jeep owner (5 purchased at Bessey Motors). Finally decided on a 2018 Jeep Renegade. However, Bessey did not have one. No problem, thanks to Sales Rep. Joe Sabins research; he found exactly what I wanted - in another State. Bessey Staff travelled out of State to pick up the new Jeep and deliver it - at no cost to me. Joe Sabins & Doug Van Durme truly went way above and beyond my expectations. Joe & Doug were absolutely wonderful to do business with; no pressure, professional, and friendly. They also beat their closest city competitors by $900.00. I also highly recommend Bessey's Service Department; truly trustworthy. Thank You. Margaret Flanagan.
My husband and I were referred to Joe Sabins and John Emerson at Bessey Motors by my brother, Tim Fogg, to discuss our interest in purchasing a Jeep. From the initial chat with Joe, the introduction to John, then the weekend test drive, to yesterday's PURCHASE, we were treated with excellent customer care! Joe was helpful in presenting several options to us. We went into Bessey's wanting a 2-door Jeep and after trying a couple out, decided upon a 4-door. Had we not had to opportunity to try the vehicle out for longer than a 20 minute ride, we would not have been able to arrive at that choice. Doug VanDurme was instrumental in the financing options available. He helped us arrive at a loan with our local lender, Dirigo. This was such a comfortable and comforting experience from beginning to end. We fully intend (and have already) shared our experience with others. Thank you, Bessey Motors Sales Team for the fantastic customer care.
4 Wnter tires on; alignment all done in short period of time
by SWKEMP1 from DealerRater.com
December 3, 2018
I ARRIVED FOR MY 9:30AM APPOINTMENT TO HAVE FOUR TRUE WINTER TIRES INSTALLED AND ALIGNMENT DONE FOR MY 2016 cx5. THE WORK WAS COMPLETED IN A SHORT PERIOD, WITHOUT A MARK ON THE PAINT. NEW TIRES GIVE THE RIDE A SOFTER AND MORE STEADY EXPERIENCE. AFTER A NEAR MISS WITH A TRUCK LAST WINTER IT SEEMED TO BE PRUDENT TO ADD THE EXTRA TRACTION THIS WINTER.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
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