SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good shape and he found me one. He met my price and made sure it was in very very good condition. He's honest, caring, friendly and treated me like I was family. He said he wouldn't put me in something he wouldn't drive. He test drove it with me to make sure I was satisfied with this truck. He is the best. He surely adds a plus to SVG dealership. Thank you Jack so very much,. I just love my (Black Beauty) . I will definitely tell people about your dealership. It was worth my 2 hour drive and I would do it again.
Our salesman was Chase what a fantastic experience I have bought from them before and not been disappointed would highly recommend this dealership. Found exactly the car we were looking for and at a great price the whole experience was easy and pleasurable.
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
I went in wanting a used Jeep renegade and after going over all ththe details Richard Norman helped me pick out a Honda Civic! I’m so in love with my new car! It’s not at all what I thought I wanted but he listened to what and needed and was very patient with me! I would recommend if anyone is looking for a new car to go see Richard at Honda Marysville! You won’t regret it!
Jay Thompson was great! No pressure! So helpful! Went out of his way to help us find a good car in our price range. He stayed almost 2 hours past closing time. Very friendly! The best experience I’ve ever had with any dealership! Steve Willis stayed 2 hours after closing also! Very nice! Both of them put us at ease. I never felt like they were trying to hurry us out even though it was way past closing! Great people!
Amazing dealership with AWESOME customer attention
by Jessica from Galena, OH
August 20, 2018
No one in this dealership disappointed! They were all incredibly attentive and knowledgeable about everything “Honda”! It had been awhile since I purchased a new vehicle and I’d never owned Honda. I happily left the make of car I’d been loyal to and now I’ll never look back. My car has been AWESOME and the personalized service and contact Honda of Marysville gives their customers is second to none! From sales, to finance, to service, everyone at this dealership worked to make my car buying experience fantastic! THANK YOU HONDA OF MARYSVILLE!!!
The experience my family had at your dealership was unbelievable, we left with the purchase of a new vehicle however the personnel touch that Ericka and Jamie showed us went above and beyond.1 st class people doing their jobs with a personal touch ,we are customers for life ! Thanks to both of you for the experience!
Your management team should be thankful to have great people like the both of you on there team !
Ron was a great help. He went the extra mile to help me not have to come back when there were some issues with their finance system (out of their control). It was good experience for my son who went along to see how buying a car works, and a great example of what he should expect.
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
I recently purchased a certified pre owned vehicle from Springfield Buick GMC Cadillac. I did a lot of homework and scoured lots around Ohio to find what I wanted. Not only did they have the vehicle I wanted but I was shocked when they set up an appointment to look at it. Kyle Hughes made sure the vehicle was fueled up, clean, and was waiting for me at opening. Kyle had a detailed knowledge of the vehicle and all of its features. Other dealerships I had visited it had been very clear the extent of the salesperson's knowledge stopped at 'gee, it's a nice car'. Kyle was friendly, down to earth, and was nonsense, no pressure. He went out of his way to answer any and all questions both before and after the sell. I'd also like to give a shutout to Holly Bundy, the finance manager. She made the transaction quick and painless. It's very clear that Springfield Buick GMC Caddilac takes good care of their employees and their customers. They are all friendly and really seem to enjoy their job. I would definitely recommend them and when I'm in need of a new vehicle again I will be going back.
Sales Rep Kyle Hughes was very transparent describing the car on the phone and very easy to deal with. Tony G the Sales Mgr is a great dude as well and very transparent as well. Whether internet shopping or in person go see these guys
Leo Dy was very informative about the car we were interested in buying. He told us everything we wanted to know. He was very polite, friendly & made this car buying experience a good one! Dustin was also very helpful. We will definitely recommend this dealership.
We were extremely impressed with how this dealership treated us as customers. Our salesman James Sherrock was very respectful, courteous, kind and professional, to make sure every detail was worked out to work within our budget so we could have the car we desired. Holly Bundy, in Finances, was very courteous and professional along with being so nice in completing all our paperwork We would highly recommend your dealership to our friends and family as well as highly recommend James Sherrock as their salesman. Thank you so much for all you have done for us.
Friendly, helpful, no pressuring sales and knowlegeable, professional staff. Helpful in selection. James has an awesome personality. Holly explained things very clearly.The 2013 Buick Lacross was an excellent choice
I came in looking for a particular vehicle and started going through the hoopla of talking and test driving. He was very informative and had of information of the vehicle that someone dedicated to his work offers. I had a couple of more vehicles to go see and was planning to come back if the car was better than the others. But I was happy for the price and condition of the vehicle and decided to cancel the other visits and settle for this one. I was really taking care of and Leo stayed until my process was finished. That a man of his work and a quality that seems to lack in the work force, in my opinion. Thanks again Leo.
My wife and I bought a car from here and it was a real nice experience. Everyone was friendly and welcoming. James was our salesman and he worked with us to get what we wanted and made it real easy and hassle free. I would recommend friends and family to this dealership.
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