Although the purchasing process was a lengthy (almost an entire day), my sales rep Alex was instrumental in making it as painless as possible. He assisted in helping me transfer all of my belongings from my trade-in to my new vehicle and walked me through the features before leaving the lot. There were a couple of concerns that appeared after the sale, but they fixed everything quickly and seemed concerned about my satisfaction. This is my third Toyota purchased here in Bend and I have always received a little extra effort with purchasing and servicing which make has made me a loyal customer of the brand and this dealer.
Austin was very helpful and completely honest about the truck I was looking to buy, even though I found one closer to my location, they helped me negotiate a better price for the one in my town! Who does stuff like that?! They're integrity and drive to help you in any way deserves your business. I was astounded, by their service and follow up helping me, even though I live over 400 miles away from Bend, Oregon. AMAZING. I highly recommend them!! Josh and Austin are the flippin' GOLD STANDARD for "used" Salesmen. The only reason I didn't buy the truck from them was because my credit union would'nt let me purchase a vehicle from out of state.
We were needing a comfortable SUV Our friend suggested a sales associate We arrived early, ask for suggested sales associate Very happy with all his information and knowledge for comparisons of different Suv type vehicles We enjoyed the test drives, very comfortable Learned lots of information
I did not buy the car that Auto Kings has for sale. They are in Bend, Oregon and, being in Seattle, I was unable to see the car 'in-person.' However, I can speak highly of the customer service and willingness of this family-owned dealership to go the extra mile to make the initial process comfortable. They took the time to send me additional pictures of the car and were honest about the blemishes that I could not see in a photograph. I felt no pressure and believe that they truly wanted the best for me. They were even trying to find a way to incorporate some work in the Seattle area so that they could deliver the car to me. I would highly recommend doing business with the brothers at Auto Kings. Really good guys. - Jo
I was greeted as I drove in and was promptly assisted by the service advisor in scheduling my oil change. Since the service could be completed withing a short amount of time and the dealership has a comfortable waiting area I chose to stay and wait for the work to be done.
When the service was completed the service advisor carefully reviewed the service invoice and work that had been done and answered any questions I had regarding the service, future service needs and any general questions I had about my car.
I am completely satisfied with the work done and the care and attention I received from the service advisor and dealership.
I had a recall on my Honda and Bend Honda scheduled it within a few days. Upon arrival they processed paperwork quickly and kept me updated on the length of time the repair would take. I???m very happy with the service.
I am never disappointed when I have work done in my Honda CR-V at the bend Honda dealership. They are always through and so wonderful. They always make sure that everything is taken care of and go over all the things that I will need to take care of in the future
Pat was friendly, and there was no pressure at all. The car's condition was excellent, just as he described it. We drove almost 1,000 miles roundtrip to see the car in Oregon, and it was definitely worth the trouble. I would buy another car from Auto Network. We're happy customers.
We had such a nice experience at Kendall Toyota. Alex Moschitti was excellent. He was not pushy at all (like we all expect ) he was really well informed and spent allot of time with us and was fun. We left with the car we wanted and have gone back with questions about our car on how to set some things up and Alex was right on the ball again . We felt very comfortable and pleased.
5 stars is just not enough !
Let's see 5 stars for the dealership, 5 stars for a terrific job, by Shelby, and another 5 for a great buying experience .
15 STARS is about right ..... thank you!
Casey & Stephanie
I have been looking for a very particular make and model for a couple of years. I stop by this dealer when I see they have what I am looking for. This particular day they showed they had one on line. We stopped by, met Levi on the lot, purchased in record amount of time and made it home in time to take my kids to Trick-or-Treat! Levi was GREAT!
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