GMC for Sale in Berwick, ME

UPDATED NOVEMBER 17, 2018: UPDATED REVIEW ??? Mis-Advertised & Misrepresented Vehicle: Dan Lagrange from Key Auto of Somersworth reached out to me on October 17, 2018 and he listened to my issues and communicated with me and he went out of his way to make things right. Dan & Key Auto lived up to their commitments and stood behind the vehicle I purchased from them. I would recommend dealing with Dan Lagrange from Key Auto. Thank you Dan & Key Auto. I purchased a vehicle from Key & the vehicle was grossly mis-advertised & misrepresented. Vehicle was not repaired as per Keys own provided invoices. Purchased a vehicle from Key on 08.25.2018 and received the vehicle on 09.20.2018. During the sale my original salesperson was supposedly let go and I was given the credit manager to complete the sale. Response time was less than adequate and I had to constantly initiate contact with him to get him to respond to anything. Upon receiving and thoroughly inspected the TBSS and to say I was disappointed is an understatement. The vehicle was not truly represented by Key. Other than the front passenger fender that was shown to me, there are several other things wrong with the vehicle. Huge dent in the rear passenger door, scratches and dings all over the vehicle (Not The Rub Out Kind), drivers side mirror looks like it was attacked by the wolverine (& I Was Sent An Invoice On Work Completed By Your Body Shop & It Stated They Fixed That Mirror and all the other items as well?), permanent burn marks on the front interior counsel, a family of mice were living in the engine compartment, the rear bumper was not put on correctly, the front bumper was not put on correctly, rear drivers tire has a leak in it, the people who turned it in lived near the water and a lot of the interior hinges and engine compartment metal parts have serious rust, which I was not informed of, the air compressor hose is missing, the rear windshield wiper is broke, the vehicle failed New Hampshire's emission testing and Key did nothing to correct the failure. Key was supposed to detail the vehicle as stated & they didn't, which was even shown on the invoices they provided to me, I have to do my own registration and title, which Key was supposed to do as part of their job in completing this sale or any sale, which costs me additional monies which Key never conveyed to me, etc., etc., etc. In addition to the aforementioned, I specifically asked key to only use Wells Fargo for the credit, but my credit was run approximately seven (7) Times through other vendors and now my credit has taken a serious hit because of multiple credit checks. I am aware that this is a used vehicle that is ten + years old and it's not going to be perfect, but what should be perfect is Key's marketing and representation of this vehicle or any vehicle they sell, which was not. The chances of me or anyone I know doing business with Key again is extremely low.

They found the truck I wanted. No B.S. from this place. Very welcoming, the sales guys, GM to the finance person. All around great experience.

The service was great at the Key Somersworth location. The people over there where great to deal with and are willing to help in any way to get you a vehicle at a fair price. I would recommend this dealership to anyone looking to make a deal. They truly are a hassle free. And conduct business in a transparent and professional manner.. Thanks again guys for the wonderful service and making a car buying experience the way it should be no pushy salesmen and back and forth trips to ???talk to the manager???

Really helpful staff made buying my first car simple and fun! Very nice people will definitely be considering coming back for other vehicles in the future!

The service department at this dealership has worked with me to rectify my concerns about the factory bedliner. Thank you Chris for looking into the issues further.

Shopping for a car for several weeks. Looked at inventory on line thought I would check it out and ending up driving home with a great deal on a great car.

Wally Coran at Dover Chevrolet assisted me with purchasing my new Chevy Colorado. I originally went to his dealership because they had a Crew Cab Long Box, which I was having trouble finding in the town where I live. Not only did he have the truck I needed, but he was a comfortable guy to buy from. Hes a sweetheart and a gentleman - with a lot of sales experience. As a woman making this transaction alone, I did not feel intimidated at all. All the guys at Dover Chevy were very friendly and respectful, and most importantly they were considerate. I was expetting a check from my insurance company to make my downpayment and they held the new truck for me until I received the check. The price was fair, and the process was quick.

Service was quick and professional, excellent service.

Everyone was very tuned on to my needs and extended every kindness I could have expected. A very surprising experience compared to other dealerships I had gone tol

Great job fast repair. Very courteous service. I had a once a week for pump not working and they took it in right away I completed the repair in less than 45 minutes .

I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection. This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams. Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic. Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.

From the time we entered the dealership to the purchase to picking up the vehicle. We meet with very knowledgeable people. All very friendly and caring.

They listen to what you need answer all your questions about the process and the vehicle, they are patient won't let you drive off till you understand everything.

Thank you Autofair for making us feel like we matter. Listening to our concerns and addressing them. Emily in service was great as always... I recommend their service department they call you to make sure that everything went okay during the service process. That made us feel like we are part of a family not just another dealership. Laura and Curt

Jonathan was knowledgeable and professional which made this experience great. He even went out of his way to come to my office twice to complete the paperwork.

Dean and staff were very helpful in the buying process. I ultimately found the vehicle I was looking for. Dean and staff went over all my options made the paper work easy and painless. Thank you Dean and McGovern Subaru for the good customer service!

Shopped for a car I would love and my salesman quickly showed me why I'd rather have a Buick by pointing out the many features. Seating was comfortable (driver and passenger), the handling and turning radius was what I was looking for.

I was in a jam with my fisher plow. They got me right in and fixed the problem while I waited. Great people very easy to work with. Life savers.

Josh and Ryan were great helping us get the exact Acadia we wanted. I tend to be pretty fussy but they hung with me and found us the used Acadia that had everything we wanted. People in service are extremely friendly too. Comfortable, modern facility. And the BEST coffee! Weirs will get my return business for sure.

Very good customer service, I have been using Prime Toyota to service my vehicles for 10 years, Rob is the best! Thank you Rob and April for the good customer service