Patricia Smith was an excellent and kind salesman. She made us feel very welcomed and cared for during our entire experience. She was extremely accommodating to our needs and was extremely helpful in answering any questions. Patricia's kindness and overall gracious demeanor at our first visit at Ford was the reason we came back to purchase the vehicle. Patricia makes you feel important as a customer and makes it known to her clients that her overall goal is your happiness and satisfaction with your purchase. It was truly a great experience and we will continue to work with Patricia in the future for any additional purchases.
The sales team was very helpful and knowledgeable. The whole process took several months and they were patient with me and always had they had the answers to all my questions. Overall they made it a very pleasant experience.
Not happy they forgot to put my name in for an appt.but took me waited hour 1/2 for an oil change.not good.and I never got paperwork on my oil change,girl wasn't very nice at all.Just handed me my keys never said nothing to me.......Norma Desimas.860 204 2931........
The folks at Scranton Chevy are by far the best in the industry. I inquired last Monday evening and was taking s test drive an hour later and less than 24 hours later taking delivery on my new Silverado.
Brought my RAM 2500 in for repair after the check engine light came on due to a faulty thermostat. Since the parts were on backorder they reconciled 2 open recalls and washed my truck. Kevin in the service department is always great and keeps me updated anytime I bring any of my vehicles in for service.
Was looking for a used vehicle to downsize from what I had...Ellis and his team did a great job finding me something that fit what I was looking for. They were not pushy and showed me numerous options to find what made the most sense, both with the vehicle and financially. Very fair on the trade and the purchase price. Check them out!
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
Excellent service with Nat. Everything we asked he accommodated. We dealt with Nat via email and phone and was a very pleasant experience. First time buying a vehicle this way, sight unseen, except for pictures he sent.
I just purchased a 2019 Nissan Rogue and the experience could not have been better from start to finish. Sales Consultant, Nate Rameaka was so great, he identified the perfect car for me, answered all my questions, and made the whole process very easy. The financial consultant, Nick, was great, he covered everything and made the process very easy and painless! I would recommend both Nate and Nick as well as this dealership to anyone!
I've bought 3 Hyundai Sonatas from Wile and have found the sales staff to be friendly (not at all pushy) and helpful. Andy has gone out of his way to find the exact car I was looking for. Service department is great too, they've come up with a couple of clever fixes to avoid my paying the high price option.
After visiting three other Nissan dealers I was pleased to finalize the acquisition of a new Rogue SV with the help of Bob Lussier at Gates Nissan. This is the 5th Nissan vehicle that Bob has been able to source for me and the deal on this one is the best yet.
Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!
Dropped car off before closing after an acccident during a road trip. They Performed inspection/diagnosis and serviced the car and was back on the road next day.
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