Roberta Parkison was friendly and straight forward, she was helpful and informative. When the vehicle I was looking for was no longer available she helped me find just the right one for my family. She never once tried to sell me something I didn’t need. Shopping for a vehicle can be hard, other dealers made me feel rushed and uncomfortable. Roberta even went out of her way to show me how everything worked in the vehicle, even after we finalized the purchase, she also helped me set up my phone and voice controls.
Purchased a used 2015 GMC Sierra 2500HD. Terry Ayers provides a very comfortable purchase experience. We agreed on a deal via e-mail and photos and travelled 4 hours to pick up the truck. Very nice folks to work with. I would definitely buy from the Jim Schmidt dealership again.
Very nice facility and staff and had exactly what we wanted and got us in the payment range we wanted ! Will recommend them to anyone looking to purchase a new or used vehicle and will be a return customer.
just wanted to thank aleesha,calvin,jim and cody for a job well done during the buying process. received fantastic service from all involved. I will be back. I found a dealership for all my transportation needs.
Very soon after I sent an inquiry on Cars.com Jason sent a personalized video of the car. We were able to meet with Jason a couple of days later and purchased the car. I would highly recommend this dealership and especially Jason Alt.
Rob, the service director is so nice and made it so easy to bring my car in for my first service appointment. He is always so nice and answers all my questions and very friendly. I was able to get a car to use while they worked on it. The service did not even take that long.
I made an appointment, confirmed the appointment when I arrived on time it was the guys day off. So they passed me to someone I had not been discussing my wants with. I explained I had $32,000 to work with. They could have said "we cant help you" And it would have been no hard feelings and I would have been on my way. instead the kept me for 30mins. then came back with 34,500 and said they were loosing money on that. So I got up and left. First off they arent going to sell you a truck at a loss. Otherwise they wouldnt have a job. Secondly there is the sticker price, then the invoice price then the dealer cost. When they say they are selling you something at invoice they are still making $2-3,000 profit due to the dealer holdback and dealer incentive monies. I dont do games, I know what I want I know what I have to spend and I tell them so. either they can deal with that or they cant. I didnt appreciate their games.
Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
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