We were in the market for a used Range Rover and had some pretty terrible experiences with other dealerships. It was so refreshing to find Martin Motors and work with Adam. We live over 3 hrs from Martin, TN and Adam even came and meet us with the car. This is a dealership with awesome integrity. Wonderful experience!! We will use Martin Motors from now on!
I found this car on cars.com after having been looking for a good deal on not only a Honda Accord Touring, but also on my trade-in. This dealership was super easy to work with and completely transparent from the very beginning. There was little to no haggling over prices, and the whole process was a breeze (which is not what I was expecting after my experiences with other dealerships). I live about 400 miles from this dealership but all of the paperwork was completed via email/text (which was super convenient for me). The dealership even agreed to meet me half-way at the location of my choosing with all of the paperwork ready to go. I signed a few places and that was it. And the car, of course, was spectacular. Jeremy Wilson (the salesman) has since stayed in touch with me just to make sure that I was completely satisfied with my purchase. Wonderful customer service and a great example of a business that truly puts the customer FIRST! Couldn't recommend this dealership more.
Small place but don't let that fool you. They have top quality autos, all you financing needs and experienced personal to handle it all. I drove three hours for a silverado they had. Sent pictures and info on my trade via email and got a great deal upfront. No haggling back and forth. Great experience!
Always great to do business with Taylor Automotive..they are quick,provide you with a wonderful environment to wait, always have a smile on their face and just care about you in general...thanks for making me a happy customer:)
I went to Jerry Ward???s just to look after my car accident. Norman Lee was the salesman. He wasn???t pushy and explained everything that I needed and wanted to know. I never felt pressured and felt that I could really sit down and talk to him. His sales manager, Matt Dunn, answered every question I had. And I mean EVERY LITTLE QUESTION. Finally I went to the finance department where Tim Long walked me through all the paperwork and really helped me understand everything I was signing. Afterwards, the owner came and congratulated me on buying my new car. I don???t think I could ever buy from another place again! Everything was so easy and pressure free. I would recommend this dealership to everyone I know!
I would like to thank Jerry Ward Autoplex and Russ Thomas for working with me. All the staff was very courteous and professional great people to buy a Vehicle from.
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