Used hatchbacks for sale near Arnold, MD

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

Naz was very attentive and patient. I needed assistance with a possible trade-in. I was also undecided about what year to select. Naz answered my dozens of questions and discussed the pros and cons. He did not pressure me, unlike others. He gave my undivided attention and was patient before my commitment. I'm going to purchase through Naz. Very Professional. I will recommend my colleagues, to contact Naz at Heritage VW Parkville.

Volkswagen did a great job refining the MK8 GTI. Key points -One of the best handling FWD cars mainly due to the LSD, XDS and suspension refinement. -Very smooth power deliver almost 0 turbo lag. - 40th anniversary has to be the best value purchase as it comes standard with DCC and IQ lightings which are only available on the highest trim. The negatives include: -The infotainment can be improved wireless android and apple car play need to be standard. Can't set your phone properly on the wireless charger when the phone is attached to the wire. - Compared to the MK7 the coin holder and the sliding storage below the driver sear is missing. -Unable to disable auto start and stop feature permanently as restores to default on every time you start the vehicle.

Justin Wells did helping me find box truck next time trunk need to here faster but service thank you

This car drives very smoothly. For such a small car, you don’t feel the road. It feels like you are in an airplane. I have received many compliments from my passengers.

My experience at Ourisman Dealership was very pleasant. I had an awesome advisor named James Umpleby, he kept me updated and communication was very good. The entire staff was courteous while I waited in the sitting area and they even washed my car, free of charge the day I came to pick it up!

After owning many Nissan LEAFs over the years (Canadians kept buying them from me), the newer body style in 2018 release was a total winner. Better looking and the ride is definitely more refined, and our 2022 is flawless. These cars are the best kept secret in motoring. They are a HUGE value, and would be a great only car, but in almost all instances, the PERFECT second vehicle. They cost almost nothing to drive and maintain, and the insurance is also very reasonable.

very happy with Mark our sales guy - his selling technique was not pushy , yet he took control of the sales process , and made us feel at ease . good job . after a month of owning the car i am writing this review to say we had no problems with our Chrysler mini van

At a time when I was moving around two dogs and a cat, this car was an absolute must. It was a great value to start and even more so now that I use it as a second vehicle. The only maintenance I've done is the routine oil changes, etc. I expect to own it for another 10 years

Love the Energi version; had a regular one before which was handed down to our daughter. Very comfortable, lots of usable and versatile space inside for a smallish car. Great economy (we get close to 49 MPG as a daily driver).

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Love it for local driving, fun to drive. Would highly recommend for city driving and local errands. We do have another vehicle for long trips

Very pleasant experience working with Star Cars. They had several cars that I was interested in and were very accommodating in helping me drive off in the car that was best for me. I am grateful to have found this dealership and would highly recommend them. Thank you.

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

This dealership makes the cut for the honesty of their sales staff and ability to tell you the true price of an online sales item. The new age of online auto sales makes dealers compete in ways hitherto not explored. The tendency too often is to disguise the price by adding in all incentives offered by Corporate Has. When the customer arrives and find a they only qualify for one or two out of the six, and the price is $2000 to $3000 more than expected, they have you onsite and will start the negotiation process of 'good cop' (sales agent) and 'bad copy (sales manager). Antwerpen did not do this. The sales agent, Al Russell (shout out to my man Al), was honest and clear warning me upfrontg how dealerships 'bait and switch' through incentive price reductions. Shop these guys online and then go for the visit once you hav e set on a priced with which you can accept. Go also and buy at the veryg end of the month since monthly corporate quotas force them to reduce prices.

I was blown away at its performance and ability to pick up and go. The interior is whisper quiet on the freeway in heavy traffic. The comfort level is a 15 out of 10. All the electronic do-dads ... Mind blowing (for me anyway 😝) Couldn't be happier!

Staff were all very helpful, patient They worked with me even after closing hours They are all treasures of the company I wish they could provide more light in the show room

Fitzmall of Annapolis offered excellent value with my recent purchase. Very open and honest regarding the quality of the vehicles available. The options available on the sales lot are exceptional. Above all else was the support of our sales consultant James. If you need a vehicle I am confident James will help you find a vehicle for your needs.

This car meets my needs, is roomy, comfortable, and economical . I wish the battery had could go at least 200 miles instead of 170

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I am not in a position to appraise the actual repair because I am not a mechanic, but we have never had reason to complain about an Audi Hunt Valley repair in several decades so I assume it is correct. I can speak to working with the service staff and they were professional, personable, and ready to provide details as requested.

There are not enough stars in the rating system for Mini of Towson and Mike Edwards! The entire buying process was amazing. Super fast, courteous, and every detail covered with thoughtfulness. The entire no-pressure sales/buying process was easily the best car buying experience we?ve had. If you are looking for a Mini, Towson Mini is the place to go!

my first time building day was amazing. Everyone was a professional courteous and showed a special answer in me well appreciate

I had a really good experience. Mike the salesman was exceptionally nice and found the Mini that I wanted. I love my Mini 4 door hardtop S. It is a beautiful car. The color is so pretty in Ocean Wave Green with a Black roof. This is the 2nd MINI we have bought from Towson MINI. We can't say enough about how much we love this car and my old Mini. I hated to leave it at the dealer!. Thank you to Mike and Towson MINI for making it happen.

Extremely friendly, very patient, I was a little worried that I wouldn’t get a car because my credit isn’t very great. Derrick (sales associate) went above and beyond to ensure I was happy. He really worked a miracle. Thank you so much Derrick, please give him a raise.☺️

This is a really fun car. The money spent on gas for me has dropped considerably (I still have other gas cards). It is very comfortable inside and smooth to drive. The pickup in Normal mode is very fast as most electric cars are. But, the battery does drain fast in normal mode. Eco+ mode, it lasts a lot longer, but it does restrict AC, acceleration, and top speed. It is a great around town car. Now, here is the biggest warning I can give anyone thinking about buying this car. This car was only meant to be sold in 3 states. If you don't live in 1 of those states, you will NOT find anyone certified to work on the high voltage system. Which means no maintenance, no warranty work, etc. I live in Florida and my closest Service Adviser is in Washington DC. Local advisers can apparently work on typical "Golf" things that are the same across all Golfs (it does use a lot of identical body / systems). I love the car, but if it breaks, I'm in trouble.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

So fun to drive!! Exterior is sleek and stylish. Love the VW Golf!! Interior is very spacious for a 2 door with plenty of space in the backseat. Love the great gas mileage. Super cute car!!!

I have bought 6 cars from luke , he is a super guy and has really good cars . Also gives a 30 day warranty .

Best car I have ever had ,I bought it 9yrs ago not 1 problem till now and the brake system has gone crazy been trying to fix it for 8 months,replaced all parts still no brakes! I'm so broken hearted about it,I love this little car

The total shopping / purchasing experience was relatively painless and enjoyable. The dealerships business processes and staff were very personable and professional. I would highly recommend this dealership and auto to my family and friends.