Used hatchbacks for sale near Grosse Pointe Farms, MI

Great experience, very quick and really had a great experience, customer service and the sales folks were very helpful. Great popcorn helped the experience too. I really liked the Toyota experience and talking about reliability, a key attraction to Toyota.

I am 62 years old and have owned many vehicles. This is by far the best car I have ever owned. It has about 151,000 miles on it, and it still runs great. Zero mechanical problems so far.

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

I had an amazing experience at this dealership thanks to three outstanding team members. Michael Halloran went above and beyond to help me find the exact car I wanted at a price I was comfortable with. He was extremely responsive and made the whole process smooth from start to finish. Despise him being extremely busy, he made sure to give me his full attention when working with me through this process. Josh A was also fantastic. He took the time to answer every single one of my questions and made sure I felt confident in my decision. Malachi Link was incredibly helpful as well. He explained everything I needed to know about charging my new vehicle and never hesitated to answer my questions, no matter the day or time. Together, they made my leading experience stress free and enjoyable. Highly recommend working with this team!

The car is a little noisy on the road at 65 MPH, but less than the Toyota Prius. At slower speeds, it is very quiet. It gets 54 MPG on the highway using the cruise control. It has all the necessary electronics except the bird's eye view. It can go about 550 miles on a tank full of regular gas. It has a small tuning radius and adequate acceleration for the merge lanes on the interstate.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

Bought it new in 2017 because I wanted a small car that didn’t crumple in an accident. Well it didn’t. Had a major accident and it was totaled. Hit by a much larger truck combined front and driver side collision, went airborne over 2/3 lanes, knocked down utility poles and stopped. I crawled out the drivers door with only bumps and bruises. I am 76ers old. Nothing in the car touched me, except the airbags. The medics didn’t believe me. (I am an RN). I am so grateful that it did it’s job by saving my life. So, I Bought another FIT. The driver’s seat is uncomfortable on a long trip and it takes a few seconds to get in gear. That’s all I have for negatives.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

This car has been excellent with all the safety features available. Purchasing it was also easy with the help of Paul at AutoNation Toyota in Corpus Christi, TX. Would recommend anyone looking for a car to go there.

Very good environment, staff were very helpful and were willing to work with what I wanted. I test drove few cars and the sales person was very patient and transparent about availability and pricing.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I’m 46 and I have had many different cars but this one in particular is the best of the best, it is 2024 I live in Chicago and this car is so strong, no rust, transmission works perfect, engine is amazing and I put 300k plus miles on it DO YOU BELIEVE IT!!?? You better!!! and after all this miles a learn so much about that you need to pay attention to make their life longer. I totally recommend to have one of this.

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

I needed a car with an automatic transmission because my knee was getting worse. I had a 2011 Cruze with a manual transmission and liked it but I traded it in for a 2019 Cruze. Going on six years now and I don't want another vehicle. Reliable? Very. I don't drive like a maniac and I keep up with maintenance. My usb port went kaput but I replaced it myself. My phone would not connect to the infotainment system. I fixed that by removing the fuse to the radio while it was on then turning off the car and then plugging it back in. It rebooted the system. I garage my Cruze and watch where I park it, so no dents anywhere. I intend to keep this car for as long as possible.

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

This car was purchased as a gift for my son to use to travel to his job out of town. He has a lease and I didn’t want him to rack up miles on his other car/lease. As a previous Prius owner, I know he would love another Prius to use daily. After this reliable vehicle is paid off, I plan to buy one for my other son and then a new one for myself! We love the hybrids in our family!

Great car. I drive about 30 miles a day round trip. Great in city and on the freeway. Stylish great features. Comfortable ride even as a bigger dude.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Its been more reliable than anything I’ve owned so far . Not very comfortable at times ! the steering wheels a little cold in the winter but its not the luxury model . The manual transmisions smooth shifting is perfect 5 speed to get you down the road!

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

This dealership is a real treat to visit....great team with great personality, all great listeners who really want to make you happy. Great follow up, communication, really courteous. They listen to what you want, made me visit worthwhile. I will be back!

I love it. It runs smooth and use gas effectively. My next car will be the same model with latest version. I have some suggestion to be improved

Larry Welsh is an outstanding salesman. He took plenty of time with me and explained everything so well. I would definitely recommend Larry to friends.

Love my sonic. Peppy engine, quite ride. Seats could be a little wider but don't think it was designed for someone my size. Wish they still made them

I had a good experience at Suburban Toyota of Farmington Hills. Sylmari was my sales associate and he was helpful, friendly, but did not pressure me and let me make my own decision. He was great to work with.

This car has a lot of bells and whistles, some of which I don't need. The radio is a disappointment. It can't pick up a radio station 35 miles away.

I recently purchased my new 2025 Chevy Traverse and I?m absolutely pleased with the excellent service and seamless purchasing experience. Mr. Obi, my salesman, was exceptionally helpful throughout the entire process?he made sure I had everything I wanted and went above and beyond to ensure that every detail was taken care of. From start to finish, it was a pleasant and smooth transaction, and I couldn?t be happier with my purchase!

Love the car only had a coolant pump issue but ever since it's been smooth sailing. The car is gorgeous and incredibly comfortable with beautifully designed interiors. I've drive both the Mercedes c43 Amg and the bmw 340i which I think are this car's competition and I'd still have this as my overall pic.

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go