Used hatchbacks for sale near Yorkshire, VA
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Quick view Vehicle Information
- Ext. color
- Magnetite Gray Metallic
- Int. color
- Black
- Drivetrain
- All-wheel Drive
- MPG
- 28-36
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- 2L H-4 gasoline direct injection, DOHC, variable valve control,
- Stock #
- N3706830
- VIN
- 4S3GTAD68N3706830
Features
- Convenience
- Adaptive Cruise Control
- Heated Seats
- Keyless Entry
- Keyless Start
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- CD Player
- Satellite Radio
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Automatic Emergency Braking
- Backup Camera
- Brake Assist
- Lane Departure Warning
- Stability Control
Dealer
AutoNation Toyota LeesburgReviews
AutoNation Toyota Leesburg review
Alan Ribner was incredibly helpful and knowledgeable in the services provided during the sale of my car. He personally ensured the entire process was as smooth and effortless for me as possible and included an abundance of additional information to assist me with other needs after our transaction concluded.
2022 Subaru Impreza review
Great car. Great Price. No complaints. Just the right size for me, mainly for visibility. I've upgraded to more bells and whistles than I had before. Love the backup screen for parking. Love the miles per gallon at 32. The car has great pickup - just what you need when you need it.
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Quick view Vehicle Information
- Ext. color
- Florett Silver Metallic
- Int. color
- Black
- Drivetrain
- All-wheel Drive
- MPG
- 24-33
- Fuel type
- Gasoline
- Transmission
- 7-Speed Automatic S tronic
- Engine
- 2L I-4 gasoline direct injection, DOHC, variable valve control,
- Stock #
- P29789
- VIN
- WAUCBCF52PA031537
Features
- Convenience
- Adaptive Cruise Control
- Heated Seats
- Heated Steering Wheel
- Keyless Entry
- Keyless Start
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Bluetooth®
- HomeLink
- Premium Sound System
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Automatic Emergency Braking
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
- Memory Seat
Dealer
Alexandria VWReviews
Alexandria VW review
We just purchased a 2025 Kia K4 here. The car had an issue and it failed MD inspection. We called the salesman to tell him what happened and he was absolutely useless! However, the Sales Managers (Daniel and Aziz) that worked on our deal stepped in and helped to resolve the issue. I sent them the report that was provided from the Auto Shop that did the inspection. I brought the car back to have their service team look into the matter. Daniel made sure that we had a loaner while they had our car looked for the issue. Their service team look at it and they said nothing was wrong. The service team even went as far as to question the integrity of the place I took the car to get the inspection. Then Aziz sent the car over to the Kia service team and they said nothing was wrong with the car. I thought that was the end of it. I thought I was stuck with the car with an issue because the salesman had said the car is sold as is. However, the car failed inspection again. I took the car to a Kia Dealership in MD and they found the same issue as the place that did the inspection. I called Aziz back and sent him the findings from the Kia Dealership had provided. He told me he'd call me back in 20 mins. He called me back and told me to they would pay for the repair! These two gentlemen handled the situation with professionalism and went above and beyond to assist me and my family and ensure a positive outcome for! They are the reason for the 4 star rating. The salesman is the reason they didn't didn't get 5 stars! Aziz and Daniel, thank you for your professionalism throughout this entire process!
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$88,650
Est. $1,602/mo Fishers Imports NW
Check Availability Quick view Vehicle Information
- Ext. color
- White
- Drivetrain
- All-wheel Drive
- MPG
- 18-24
- Fuel type
- Gasoline
- Transmission
- 8-Speed Porsche Doppelkupplung (PDK)
- Engine
- 2.9L V-6 gasoline direct injection, DOHC, variable valve control
- Stock #
- WJ2968
- VIN
- WP0AJ2A76PL102968
Features
- Convenience
- Adaptive Cruise Control
- Cooled Seats
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Bluetooth®
- HomeLink
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Automatic Emergency Braking
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
Dealer
Fishers Imports NWReviews
Fishers Imports NW review
I had a great experience with this dealership and I even bought the car that I inquired about. They have very nice high-end cars and they treat their customers with much respect.
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Quick view Vehicle Information
- Ext. color
- White
- Int. color
- GRAY
- Drivetrain
- Rear-wheel Drive
- MPG
- 31-41
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- Gas
- Stock #
- 28643460
- VIN
- JTND4MBE3M3136466
Features
- Entertainment
- Apple CarPlay®
- Bluetooth®
- Satellite Radio
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Roof Rack
- Safety
- Backup Camera
- Lane Departure Warning
Dealer
CarMax RoswellReviews
CarMax Roswell review
My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.
2021 Toyota Corolla Hatchback review
Bought a used 2021 as I was getting bored of driving a Toyota minivan for work after a lot of research. I got the SE with auto. It’s small fun and surprisingly comfortable. I needed a compromise between comfort reliability efficiency and performance and this was it. Not the fastest to 60 but power available with no hesitation. 10 air bags and safety features are welcome as well.
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$23,600
Est. $426/mo Ourisman Honda of Frederick
Check Availability Quick view Vehicle Information
- Ext. color
- Silver
- Int. color
- Black
- Drivetrain
- All-wheel Drive
- Fuel type
- Electric
- Transmission
- Automatic
- Engine
- Electric
- Stock #
- TL053219
- VIN
- LPSED3KA6NL053219
Features
- Convenience
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Liftgate
- Remote Start
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- HomeLink
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Safety
- Automatic Emergency Braking
- Backup Camera
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Stability Control
- Seating
- Memory Seat
Dealer
Ourisman Honda of FrederickReviews
Ourisman Honda of Frederick review
Chris Collinson was my Client Advisor & did an outstanding job. He matched me with a great vehicle, walked me through my trade-in & I drove home in my new vehicle very satisfied. Will definitely recommend Chris & this dealership!
2022 Polestar 2 review
I purchased a used 2022 Polestar 2 about 10 months ago. I have a PHEV Honda Clarity and I wanted to go all EV. The Polestar 2 has been a great car to own; it is very low maintenance, comfortable for tall drivers and passengers under 6 ft in height; the over the air updates are good, and we should be getting a NACS adapter in August 2024. I recommend the Polestar 2.
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$20,081
Est. $363/mo DARCARS Chrysler Dodge Jeep Ram of New Carrollton
Check Availability Quick view Vehicle Information
- Ext. color
- Platinum Quartz Metallic
- Int. color
- Black
- Drivetrain
- Front-wheel Drive
- MPG
- 27-35
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- SKYACTIV-G 2.5L I-4 gasoline direct injection, DOHC, variable va
- Stock #
- E1W0338
- VIN
- JM1BPAKM6R1721635
Features
- Convenience
- Adaptive Cruise Control
- Keyless Entry
- Keyless Start
- Navigation System
- Remote Start
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Safety
- Automatic Emergency Braking
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
Dealer
DARCARS Chrysler Dodge Jeep Ram of New CarrolltonReviews
DARCARS Chrysler Dodge Jeep Ram of New Carrollton review
Ms. Ronnie is truly a Premium Saleswoman who takes pride in what she does and exercises great patience and knowledge with her customers. She treats you like family while she tends to your needs. Great attitude, awesome smile, and customer service that will make your heart melt... that's Ms. Ronnie Hughes at DARCARS, New Carollton!!! Go check them out & ask for Ms. Ronnie, I DARE YOU!!!!!
2024 Mazda Mazda3 review
Previously we have owned a 2016 Mazda Hatchback with the 2.0 liter engine and manual transmission. Our biggest complaint with that car was the lack of power. We were not expecting a performance car, but the 2 liter engine in that car was just anemic. My wife didn't feel safe trying to pull out into traffic. We recently purchased a 2024 Mazda 3 Premium with 2.5 liter engine and manual transmission. While still not feeling like a sports car (it is not one) it does have considerably more torque than the 2016 we owned previously. Things we like about the 2024 model: - the bump in power - fuel economy - the interior. the seats are somewhat firm, but comfy. The dash is nicely layed out - the buttons on the console are useful - heater/AC controls are buttons and knobs - easy to use - the heater fan! We have had several Mazdas, and the fan has always been underpowered. the fan in this car is adequate - two driver settings that will put the seat in the correct position, as well as let you set the brightness of the heads up display - seat heaters Things we don't like: - auto sensing wipers. the only way to use the intermittent wipers is with the 'auto' setting, and it operates properly only intermittently at best - the door for the gas filler. it is not difficult, but if you don't know how to do it, you may need to google (what I had to do at the gas station) - Fully electric parking brake - I would prefer a manually operated brake. - The pedal area is somewhat narrow. I have somewhat wide feet, so I have to keep that in mind, as some shoes make driving cumbersome. The reliability question was required, which is a rather lame requirement when one has owned a car for a month. I gave it 3 stars as I have no idea yet as to the reliability.
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Quick view Vehicle Information
- Ext. color
- Magnesium
- Int. color
- Charcoal
- Drivetrain
- Front-wheel Drive
- Fuel type
- Electric
- Transmission
- 1-Speed Automatic
- Engine
- Electric
- Stock #
- 87195S
- VIN
- YSMEG3KA2PL115656
Features
- Convenience
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Liftgate
- Remote Start
- Entertainment
- Bluetooth®
- HomeLink
- Satellite Radio
- USB Port
- Exterior
- Alloy Wheels
- Safety
- Backup Camera
- Brake Assist
- Lane Departure Warning
- Rain Sensing Wipers
- Stability Control
- Seating
- Memory Seat
Dealer
Radley Mitsubishi -
Quick view Vehicle Information
- Ext. color
- Gray
- Int. color
- BLACK
- Drivetrain
- Rear-wheel Drive
- MPG
- 30-40
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- Gas
- Stock #
- 29044350
- VIN
- JM1BM1K75G1301798
Features
- Entertainment
- Bluetooth®
- Safety
- Backup Camera
- Rain Sensing Wipers
Dealer
CarMax FredericksburgReviews
CarMax Fredericksburg review
Hassle free and easy! I did not feel pressured at all. Every thing was explained to me. All the staff were welcoming and very friendly.
2016 Mazda Mazda3 review
I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!
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Quick view Vehicle Information
- Ext. color
- Gray
- Int. color
- RED
- Drivetrain
- Rear-wheel Drive
- MPG
- 26-36
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- Gas
- Stock #
- 28682228
- VIN
- JM1BPALM0P1623406
Features
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Lane Departure Warning
- Rain Sensing Wipers
- Seating
- Leather Seats
- Memory Seat
Dealer
CarMax LaurelReviews
CarMax Laurel review
To the point knew what they were talking about very helpful
2023 Mazda Mazda3 review
The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.
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$28,965
Est. $523/mo Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available
Check Availability Quick view Vehicle Information
- Ext. color
- Boost Blue Pearl
- Int. color
- Black
- Drivetrain
- Front-wheel Drive
- MPG
- 30-37
- Fuel type
- Gasoline
- Transmission
- CVT
- Engine
- 1.5L I-4 gasoline direct injection, DOHC, VTEC variable valve co
- Stock #
- M6966
- VIN
- 19XFL1H84RE028633
Features
- Convenience
- Adaptive Cruise Control
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Remote Start
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- HomeLink
- Premium Sound System
- USB Port
- Exterior
- Alloy Wheels
- Moonroof
- Safety
- Automatic Emergency Braking
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
Dealer
Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery AvailableReviews
Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available review
Quick and thorough. I was told exactly what was being done and how much it would cost. I was informed of upcoming things to watch for.
2024 Honda Civic review
Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic
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Quick view Vehicle Information
- Ext. color
- White
- Int. color
- TAN
- Drivetrain
- Rear-wheel Drive
- MPG
- 28-37
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- Turbo Gas
- Stock #
- 28890342
- VIN
- 19XFL1H80PE011261
Features
- Convenience
- Navigation System
- Remote Start
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- HomeLink
- Premium Sound System
- Satellite Radio
- Exterior
- Alloy Wheels
- Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Lane Departure Warning
- Rain Sensing Wipers
- Seating
- Leather Seats
Dealer
CarMax BrandywineReviews
CarMax Brandywine review
They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could
2023 Honda Civic review
After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time
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Quick view Vehicle Information
- Ext. color
- White
- Int. color
- GRAY
- Drivetrain
- Rear-wheel Drive
- MPG
- 30-38
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- Gas
- Stock #
- 28682516
- VIN
- 19XFL2H86SE018410
Features
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- Exterior
- Alloy Wheels
- Safety
- Backup Camera
- Blind Spot Monitor
- Lane Departure Warning
Dealer
CarMax Ellicott CityReviews
CarMax Ellicott City review
The sales associate (Siwan) was very kind and friendly. I was a little nervous considering this was my first car buying experience, but with the help of my parents and the Siwan, all of that nervousness went away! Siwan was awesome and helped me with everything along the way!
2025 Honda Civic review
I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.
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$40,631
New 2026 Toyota Prius Plug-In Hybrid XSE 
$35,647
New 2026 Toyota Prius Plug-In Hybrid SE 
$40,208
New 2026 Toyota Prius Plug-In Hybrid XSE 
$54,709
New 2026 Audi A5 PLUS 
$53,830
New 2025 Audi A5 2.0T quattro Premium 
$40,631
New 2026 Toyota Prius Plug-In Hybrid XSE 
$52,120
New 2025 Audi A5 2.0T quattro Premium 
$40,999
New 2026 Toyota Prius Plug-In Hybrid XSE 
$44,057
New 2026 Toyota Prius Plug-In Hybrid XSE PREMIUM 
$43,862
New 2026 Toyota Prius Plug-In Hybrid XSE Premium 
$41,755
New 2026 MINI Hardtop Cooper S 
$42,265
New 2026 MINI Hardtop Cooper S -
Quick view Vehicle Information
- Ext. color
- Black
- Int. color
- BLACK
- Drivetrain
- Rear-wheel Drive
- MPG
- 28-39
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- Turbo Gas
- Stock #
- 70099700
- VIN
- WMW23GD05S2W70828
Features
- Convenience
- Heated Steering Wheel
- Navigation System
- Entertainment
- Apple CarPlay®
- Bluetooth®
- Satellite Radio
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Lane Departure Warning
- Rain Sensing Wipers
- Seating
- Leather Seats
- Memory Seat
Dealer
CarMax LaurelReviews
CarMax Laurel review
Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.
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$8,198
Est. $148/mo Sheehy Toyota of Fredericksburg
Check Availability Quick view Vehicle Information
- Ext. color
- Black
- Int. color
- Jet Black Seats/Dark Accents
- Drivetrain
- Front-wheel Drive
- Fuel type
- Electric
- Transmission
- Single Reduction Gear
- Engine
- Electric
- Stock #
- F47590AC
- VIN
- 1G1RD6E4XDU122754
Features
- Convenience
- Heated Seats
- Keyless Entry
- Keyless Start
- Remote Start
- Entertainment
- Bluetooth®
- CD Player
- Premium Sound System
- Satellite Radio
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Safety
- Automatic Emergency Braking
- Brake Assist
- Stability Control
- Seating
- Leather Seats
Dealer
Sheehy Toyota of FredericksburgReviews
Sheehy Toyota of Fredericksburg review
Sheehy always strives to provide the best service possible. Their service team is top notch and they keep you advised on the status of your vehicle while being serviced. One of the best things I’ve experienced here is that they don’t try to sell you any services that your vehicle doesn’t need.
2013 Chevrolet Volt review
This Is the best car I have ever owned. If it had a 200 mile battery it would be outstanding and it has a back up gas engine when you run out of energy. Bring it back
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$25,114
Est. $454/mo Sheehy Toyota of Fredericksburg
Check Availability Quick view Vehicle Information
- Ext. color
- Supersonic Red
- Int. color
- Harvest Beige
- Drivetrain
- All-wheel Drive
- MPG
- 52-48
- Fuel type
- Gasoline
- Transmission
- CVT
- Engine
- 1.8L I-4 DOHC, VVT-i variable valve control, regular unleaded, e
- Stock #
- F10128Z
- VIN
- JTDL9RFU2K3009785
Features
- Convenience
- Adaptive Cruise Control
- Heated Seats
- Heated Steering Wheel
- Keyless Entry
- Keyless Start
- Entertainment
- Bluetooth®
- CD Player
- USB Port
- Exterior
- Alloy Wheels
- Safety
- Automatic Emergency Braking
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
Dealer
Sheehy Toyota of FredericksburgReviews
Sheehy Toyota of Fredericksburg review
The service was awesome they know how to treat customers. They stand behind there words.
2019 Toyota Prius review
A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!
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$20,698
Est. $374/mo Sheehy Hyundai of Waldorf
Check Availability Quick view Vehicle Information
- Ext. color
- Blizzard Pearl
- Int. color
- Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- CVT
- Engine
- 1.8L I-4 DOHC, VVT-i variable valve control, regular unleaded, e
- Stock #
- V056464A
- VIN
- JTDKARFP1L3149664
Features
- Convenience
- Adaptive Cruise Control
- Heated Seats
- Heated Steering Wheel
- Keyless Entry
- Keyless Start
- Navigation System
- Entertainment
- Android Auto®
- Apple CarPlay®
- Bluetooth®
- HomeLink
- Premium Sound System
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Safety
- Automatic Emergency Braking
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
Dealer
Sheehy Hyundai of WaldorfReviews
Sheehy Hyundai of Waldorf review
My overall experience was good I actually got the delivery from the Nissan dealership, which is an old dealership. I wish I gotten from the new Hyundai dealership which is much better. My salesperson was Eric he arranged my car from a different dealership in a day which is good. Ask for Eric he will make your car purchase experience better.
2020 Toyota Prius Prime review
Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...
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