Had what was the best auto buying experience at Approved auto center in Lodi. The sales staff went over and above to make sure I was completely satisfied. I went there originally to look at a vehicle other than the one I ended up purchasing from them. They suggested a 2007 Silverado 2500 HD with very low miles, making sure it had everything I was looking for. The whole transaction went perfectly, they even continued to research and found a lower rate that we originally agreed on and even went so far to make a few minor repairs with out any hesitation. I would highly recommend them to anyone looking for honest and personal service. my best car purchasing experience so far.
You listed AMG GTR on Cars.com @ $138,xxx. I emailed that if the price were correct, I'd take it. Your man said no, it's only an AMG GT, not an R.
I emailed back "thanks, but Im seeking an R. Well, I got emails about all your Mercs available. Got one from sales mgr, another from original internet salesman. I'm guessing they're all generated automatically by a program.
But None of them fit my situation and None even mentioned an R. A little more attention-to-detail would have been appreciated and maybe left me feeling ok, not like I was bombarded by meaningless emails with no connection to my original question. I even emailed back thanking your man for his time, but that I was only interested in an R.
The emails continued. Im not odd, crazy or even too particular. I own five vehicles and I'm not a "lot lizard" or dreamer. I just appreciate efficient business and felt I should point out these communication mistakes to you. (I know I'd appreciate it if someone did this about my business.) Thanks.
I gave this dealership and it???s employees the highest possible rating because I appreciated their dedication in finding me a vehicle that accommodated my financial and personal needs. Although it took a few visits, I was finally able to drive off with a car, without feeling pressured in any way.
They took care of me from the moment I arrived. They did everything to make sure I got exactly what I was looking for. They even delivered my new truck to my door step after making sure it was detailed and completely perfect. I highly recommend them!!
Sonny Tran at ELK GROVE AUTO MALL was a big help, he helped me pick out my car, told me the full detail about the tlx aspec such as LKAS and ACC feature, 'cause my other 2016 tlx base model didn't come with it. We came into an agreement with the price and go to drove off within the same day.
I have purchased more than 20 cars from dealers including Audi and Lexus. This was one of my best buying experiences ever. Mike and Jeremy were very honest and knew the way to get me the best deal. I would recommend them to all my family and friends. If you are in the market for a Subaru, this is definitely the place to go. Thanks Guys! Shaun
I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
I was looking for a Honda Civic or Toyota Corolla for my teenage girls to drive. A Honda Civic GX at Tracy Honda came up on my cars.com search. We could not be happier with our new natural gas vehicle. We live in the Bay Area and are enjoying the cost and HOV lane benefits of a Natural Gas Vehicle.
Gordon was great to work with, low pressure, and has quickly answered my one or two follow-up questions.
I've already recommended Tracy Honda to friends.
My husband and I came to the lot about an hour before they closed up and they were super cool about us staying an hour after they closed! We didn’t decide to buy the car the first night but we’re so glad we took the time to check them out. We ended up coming back two days later and bought our 07 Jeep SRT-8. We couldn’t have been happier with the service from Irfan and Rehan. There is definitely scratches and small dents on our Jeep but it’s understandable being an 11 year old Jeep. 1 owner SRT 8 for under 16k. SO HAPPY!
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