I came in to get a regular maintenance check on my car and my friend Fabio was very professional and extremely helpful in answering any concerns I may have had. He really gives outstanding customer service and I can truly say people like him make me a proud customer of Auto Nation. Thank you so much for putting your customer needs first and just being there.
I need an appraisal on a car ..
Their appraisal is widely used and accepted..
I know I was made a fair offer ...
Their offer put me in a good position for my trade in vehicle ..
I have used them many times in the past and will do so again In The future
We went into the Mullinax Ford Apopka location after visiting numerous Ford dealers in the Central Florida area. Our sales consultant Jose Burgos listened to our request and for found that specific vehicle we wanted with little time wasted, after other dealers couldn’t. Jose went above and beyond working with us and as my wife said, this has the best experience we ever had in purchasing a new vehicle. I would highly recommend if you’re looking for a vehicle, you’ll want to go to Mullinax Ford in Apopka and ask for request Jose!
Joseph was my associate and he was very helpful. Taking time to explain what was done and why. He also showed me recommendations for other services I should consider. When I explained that due to the recent holiday I would have to postpone some of the items, he was considerate and assured me that I could contact him when I was ready. Overall it was an excellent experience!
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
This was my first time purchasing from a big dealership and it was an awesome experience. I dealt with Tony Patrizzio for about two months until I found exactly what I wanted in a vehicle. He was beyond grateful, I told him what I wanted, he took notes, and most importantly he had great communication. This experience went super smooth all because of him. I will definitely recommend anyone wanting to purchase a car to go to Tony! He even gave some life advice lol. The day I purchased my car was awesome! I met Luis Arce and I told him I really wanted that car and he made it happened. He listened and was a great help. Now when I had to hand over my money to you guys, lol I spoke with Edwin Acevedo and another great help! He was patient and explained everything perfectly. He did would he could to get me in that car and I really appreciate it. So thank you Tony, Luis, and Edwin for helping me get the exact car that I wanted! I really appreciate their help and will always be thankful for this experience. They all deserve a raise. lol. :)
It was a great “team experience” buying my 2015 Cruze. Clay was very accommodating & professional. Gaylord was very knowledgeable. I love my purchase & gladly recommend MCJ to anyone in Central Florida!!!
I had spent Hundreds of dollars within a few days going from place to place to get a car and no one would approve me because my credit is not that great and I am the only one working in my household. I heard about this place online and figured why not try it. I went on a Sunday and even though the banks were all closed they have their own financing department and I got approved. I was in shock. Also they were asking me to put down about $500 more than I had at the moment which is what I expected to put down anyway but they helped me with the extra by letting me come back and pay it off over 30 days. Which helped alot because I was also moving into a new place and needed that for a deposit.
I brought my car in for an oil change without an appointment, somebody approached me when i parked the car and guided me to Kenneth Love for processing. Told him what I needed to be done and got an estimate for how long it would take to do it. Service was finished on time as promised. Kenneth then threw in a complimentary free car wash! Very satisfied and will definitely come back.
Helpful and understanding staff, you don’t feel pressured at any moment. Very eager to help and answer any questions you may have. Very patient with you, and charismatic,
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