Sales rep: Lalo was awesome; felt like family
Big Boss man; Awesome; did all he could for me to be able to drive out with my new car!
Gentleman with contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous.
Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me.
I was able to "bum off" an apple from Lalo(Sales Rep).
The service staff come out to greet me as I pulled into the service department. They all were courteous and addressed the problems I had with my SUV. It is rare to go to a service department and be greeted as you come in. You usually have to go look for someone to help you. Great job Service Department. Excellent Team Work
One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
they explain to you about the car and the price without b.s. sales people are friendly and helpful.they even offer you things like water or coffee. i,m happy. hope to see you when i need to buy some parts for my new car. happy holiday to all and thanks again.
Ron, my service advisor is terrific. Goes above and beyond what is necessary and is always there to help with all my needs
I will continue to visit the dealership because of you for all my car needs
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
Went to look at a 2012 ford fusion. The salesman was nice and polite.Even told me I could keep the car over night. The cars was clean and in good shape and almost $2000 under blue book value. Brought the car the next morning.They even took my old 98 Subaru that was not in good shape for trade in. So much better then other car lot I has been to. no pressure selling.
Nissim, Victor and Genie - thank you for making my dream come true! I had challenges but you all believed in me and made me feel confident. You are the best in the world and I would highly recommend you to all car buyers out there. Best experience ever! Lisa R
Our salesperson, Franky, was great! We went in to shop and look at inventory that the dealership had and Franky was great throughout the whole process. Being in the retail sales industry ourselves, we went into car-shopping ready for a lengthy and exhausting journey, but, luckily, we found the car we wanted and the salesperson we wanted to buy it from at the first Honda dealership we visited. Thank you Franky! We will most definitely recommend our friends and family to you!
The service was exceptional and prompt and enjoyed the car buying experience.
Sales rep Megan made the buying experience smooth and easy
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