by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a pleasure to deal with. Would definitely recommend IGH!!!
I went to Lexdan Automotive looking to buy a used truck. Jon was fantastic in helping me find the car that best fit my needs. After he asked all the right questions on what I was looking I settled on a Jeep. Very friendly people that are awesome to work through. I will defiantly be back to get my next car here.
Andrew Weist was very knowledgeable, professional, courteous, and personable. One of my biggest pet peeves are pushy salesman. Andrew was anything but that. He was helpful and patient. He seemed like he really wanted to help us figure our what we were looking for. Jeremy Young assisted us with the financing and was the perfect compliment to the level of service that Andrew started us off with. What a team! Jamie Kohn helped over the phone with some e-pricing and differences between models before we visited the dealership. She was very educational and friendly. I will recommend them and Inver Grove Honda to anyone considering a Honda purchase. Thanks for a job well done. Paul and Kate
Everyone I worked with went out of their way to make sure I was happy. We discovered a problem with the used vehicle I purchased and they worked very hard to resolve it. I would do business with this dealership for future purchases.
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
I want to thank Natasha for all the help she gave me. I couldn't decided what vehicle I wanted and Natasha was very helpful during the several visits I made to Rudy Luther Honda answering all of my questions. She is very knowledgeable in all of the details. I would recommend her to anyone looking to purchase a new car
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
We desperately needed to replace our thirteen year old minivan. Collette was extremely helpful, kept to our budget, and provided us with honest answers. The used vehicle options and certified pre-owned options were plentiful. We will be recommending Inver Grove Honda to anyone we know who is in the market for a new vehicle.
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