by John & Rebekah Mulquin from Albuquerque, NM
September 26, 2018
I have already told two people with current vehicle issues to check out Zia. I linked with them through USAA, and was able to look through 10-15 vehicles, Representative Don Baca running back and forth for keys, before giving my wife and I time to narrow down our financial ability and vehicle needs. After having looked at product with four other dealerships, Zia had the most used car selection in every car category, upfront pricing, and inspection reports available to look at. Their patience and buyer accommodations was appreciated.
I really appreciate the transparency from Zia, I got a full copy of all the inspections, they walked me through each portion of it along with the car fax and auto check, really thorough. Explained my financing options fully and walked out feeling like I made a really good choice, which doesn't happen to me often when buying a car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Regular maint. service on my ???15 CR-V went predictably well
by TSM-RR from DealerRater.com
November 16, 2018
I appreciate Mike Hall, Perfection Honda???s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda???s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.
Quick and accurate diagnosis of problem, understandable explanation of problems that followed from initial fault. Timely repair. Explained the cost and timing of other issues to allow for future consideration.
Rich and his sales manager did a great job giving me a solid overview of the vehicle we were interested in (2019 Ridgeline). He was willing to work hard to get me the best possible deal and answered all of my quetions. He was considerate of my time and did not waste it in any way. He was straightforward and went out of his way to help. I would gladly do business with him again in the future. No high pressure. No double talk. Did exactly what he said he would do. Thanks, Sam
I have bought 2 cars from the Car-max in Albuquerque, NM. I have had a great experience both purchases and would highly recommend anyone shopping there. I appreciate the extra effort the manager made when my license would not scan because my dog got a hold of it. Thank you Car-manx
The facility is very nice and the atmosphere is definitely low pressure. The prices are on the high side for new cars, which they justify by saying the cars are thoroughly inspected prior to being sold. The prices are set - no haggling. My only problem with them is they seriously lowballed us on our trade in - I was expecting an offer that would let them make a profit on our trade in, but they were at least four thousand under a conservative Blue Book trade in value. I may go back if I sell my car on my own, but I won't be bringing in a trade.
Great experience buying a 2019 Jeep Grand Cherokee
by James from Los Lunas, NM
December 4, 2018
Everyone was helpful very professional and Courteous. Went too work right away to find the Vehicle I wanted. It was a bit challenging finding the particular vehicle ai wanted on the lot. Everyone rose to the occasion and I came away with what I wanted at a very decent price. Thanks to everyone.
Recent search did not find vehicle that I wanted, but have purchased from them before. Fair prices, good quality of inventory and friendly staff all make it a pleasant place to car shop. I can and have recommended them to friends.
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