I just cannot say enough positive things about our experience with Jay M. and the entire Fayetteville Dodge staff. We have visited several area dealerships in search of the perfect minivan for our family and found that that not only was the Pacifica the best vehicle for us, but our extremely courteous, diligent and well informed dealer made the expirience both pleasant and hassle free. Working with Jay Morse and the rest of the wonderful staff has made us confident that Fayetteville Dodge will be the only place we go to for all of our future vehicles. We will definitely be highly recommending this place to all family and friends!!
Bought Honda care.. never do that again. Service department will go to extreme effort to find a reason NOT to pay for repair. Then charge 250 more than it should cost. Felt soiled by the people there. Thought they were honest, but found out very devious. For instance, was told stone caused failure. To be honest, it looked like damage was caused by “other” reasons and AFTER vehicle was left at dealer. I eventually had it repaired somewhere else for less and that service shop could not determine what caused failure. So to be honest, no proof damage caused by stone, but no proof otherwise. But left bad taste and mistrust. No, will not go back, would not recommend. More than likely will never buy Honda again.
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
Initially we had a 5 star experience. Julia was exceptional from the first phone call to the last in person conversation. Justin the sales manager was eager to help and bent over backwards to get us the car we needed for our family. Jeff in finance was easy to talk to and made us comfortable and worked with us every step of the way. Sounds like a car buying experience made in heaven and if we had a sales person who wanted to "sell" a car it would've been. But hey, everyone's allowed a bad day. All in all Fox Honda is leaps and bounds above the competition and worth the hour drive we had to make!
I purchased a 2004 BMW 325 xi over seven years ago from Ray Tuhro at Ridge Road Imports. The car had 89k on it at purchase and I just completed an oil change at 152k miles. No "preowned " vehicle is perfect yet I have purchased four vehicles from RR Imports and driven most to over 150k. The Suburu Legacy Wagon we purchased lasted to 230000 miles. You will not find a more honest and affable gentlman in the business at RRI and the staff employed there. A+ rating
We had a wonderful buying experience with Brenin at Alan Beyer Volvo. He was very accomodating to our needs, especially since we came from the Buffalo area. I love my Volvo XC60!
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