I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise coming from the front suspension. When I took my Ridgeline back into Verne Eide, Alan listened as I described my issues, and believed me when I said these were noises that were not occurring before my most recent service visit. The service team found out the replacement stabilizer links they had installed were bad and had already broken. Alan ordered OEM parts for my Ridgeline this time, and did not charge me for the higher cost replacement part or the additional work done. He got my Ridgeline back into the shop quickly and the replacement parts were installed quickly. I appreciate having a service advisor that I can trust with vehicle issues and that looks out for my interests as well. I would highly recommend Vern Eide for any vehicle service needs.
Knowledgeable sales staff. Clear path forward when presenting buying options. To a person that we encountered, they know the features and benefits of the Honda vehicles and the benefits that comes with ownership of one.
Came in to get my oil changed and some other typical service work done and Talia greeted me with a smile. She kept me updated during the entire time my car was in even when I wasn???t at the store. Not only would I trust her with my vehicle but I would trust her with my 5 year old son and 4 year old daughter as well! Thanks Verne Eide!
Christian was very knowledgeable about the Honda CRV we were looking for and made sure we had the vehicle we wanted at the price we could afford. I would recommend Christian to anyone wanting to buy a car at Vern Eide.
It was a pleasure working with Remington. He was courteous, knowledgeable and very accommodating to my needs in the car buying process. I appreciate the ???no pressure ??? approach that this dealership has and their willingness to work with me.
Steve is not only a kind and thoughtful guy, but he's also a very informed, knowledgeable, and gentle salesperson. No hard sell here. Just exceptional and thorough customer service. Steve is the best-- so why waste time with the rest?
Jill worked hard to find us the perfect vehicle for our needs and budget, did not try to pressure us or sell us on anything but what we specifically asked for. I would trust her with my mother or daughter.
My wife and I just bought a used vehicle from them and we couldn't be happier! Brian(our saleman) and Ethan(finance guy) made the process of buying a car very quick and painless! I highly recommend them and will definitely be doing business with them again in the future!
We asked for a car to be held as we would drive from out of state to look at it and purchase. The car we went there for had some expensive repair that needed done and we wished they had told us about that prior to us driving 5 hours to SD. But they gave us a great deal on a similar vehicle and Scott The Old Guy Service was great. We we’re pleased with the car we got and their efforts in helping us.
I jumped out of the car- The Old Guy Scott approached us and told me to ask if I had questions but stepped back and let us browse. When we found a couple he was glad to get keys and let us drive. He offered the history report and and was quick to address a couple issues on the Toyota 4Runner. Ben in finance got us a great rate and so happy with the extended warranty presented to us. Everyone was pleasant and smiling and the Old Guy Scott bought us soda. We actually enjoyed buying!
Very good customer service. They remember my name and what has been done we in the past without having to look it up. I just can't say enough good things about the service and the people who work there
I had a great experience purchasing my used 2014 VW CC Executive. The staff was awesome, I never felt pressured to buy a vehicle. I test drove vehicles for a few hours one weekend then came back later in the week to purchase. The purchase process was easy and quick, I was done in a little over an hour. I was given a fair value for my trade-in and paid a fair price for my new vehicle.
I highly recommend purchasing from Graham Audi/Volkswagen for an easy purchasing experience.
I liked the no pressure on buying they didn't try to sell me a car I didn't come to look at. BJ was honest if he didn't know the answer he found someone who did I hate it when they read me the option sheet over and over at other dealerships when they don't know. We got a higher trade value than at the big factory dealers in Sioux Falls. Great communication from the sales person he never hounded me let me take my time to think things over let me drive as many as I wanted to find the right one.
I am sooooo pleased with the customer service and inventory that J&R has we were treated like good old friends . We have now purchased 4 vehicles form them and they stand behind there product. Keep up the good job. Even the older gentilmen helped us with a sale after the shop was closed . THANK YOU SOOOOOO MUCH!!!
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