I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise coming from the front suspension. When I took my Ridgeline back into Verne Eide, Alan listened as I described my issues, and believed me when I said these were noises that were not occurring before my most recent service visit. The service team found out the replacement stabilizer links they had installed were bad and had already broken. Alan ordered OEM parts for my Ridgeline this time, and did not charge me for the higher cost replacement part or the additional work done. He got my Ridgeline back into the shop quickly and the replacement parts were installed quickly. I appreciate having a service advisor that I can trust with vehicle issues and that looks out for my interests as well. I would highly recommend Vern Eide for any vehicle service needs.
Knowledgeable sales staff. Clear path forward when presenting buying options. To a person that we encountered, they know the features and benefits of the Honda vehicles and the benefits that comes with ownership of one.
Came in to get my oil changed and some other typical service work done and Talia greeted me with a smile. She kept me updated during the entire time my car was in even when I wasn???t at the store. Not only would I trust her with my vehicle but I would trust her with my 5 year old son and 4 year old daughter as well! Thanks Verne Eide!
Christian was very knowledgeable about the Honda CRV we were looking for and made sure we had the vehicle we wanted at the price we could afford. I would recommend Christian to anyone wanting to buy a car at Vern Eide.
It was a pleasure working with Remington. He was courteous, knowledgeable and very accommodating to my needs in the car buying process. I appreciate the ???no pressure ??? approach that this dealership has and their willingness to work with me.
My wife and I just bought a used vehicle from them and we couldn't be happier! Brian(our saleman) and Ethan(finance guy) made the process of buying a car very quick and painless! I highly recommend them and will definitely be doing business with them again in the future!
Very good customer service. They remember my name and what has been done we in the past without having to look it up. I just can't say enough good things about the service and the people who work there
Italian Adam very pleasant to work with stand behind the word help me what's very sticky situation went above and beyond but any other dealer in town would give you thank you guys very much I really appreciate it my family really appreciates it!!!
Growing up, two of my uncles owned car dealerships, so I can genuinely attest to the level of professionalism and willingness to work that I was shown by the guys at Big City. I had Zach, and the efforts he made to accommodate me and get me the best deal he possibly could were as yet unparalleled by my experiences with other dealerships. Big City made their bigger competitors look bad, and that was just with the actual negotiation and selling process.
As far as the car itself, I can also attest to their incredible quality control and level of restoration. To my 2015 Ford Fusion, they had put on new tires, repainted the front to remove chips, detailed every inch of the interior (including taking the seats out and deep cleaning them), tinted the windows, and polished the outside to the point that it really felt like a new car. Cannot recommend these guys enough!
Hate car shopping, but Court made it pleasant by listening to our needs, and he delivered beyond our expectations. What was wanted wasn't available, but knowing what we desired, Court patiently provided us with alternatives that could meet our needs/wants until we found just what worked for us. He thoroughly explained every vehicle's functions and features. He also understood our limitations, and the dealers' finance person got us to the monthly payment we could afford. We understand there's a process the dealers use, and that's okay, but Carswap never exerted pressure through the entire process as some larger dealerships have a tendency to do.
Definitely recommend purchasing a vehicle from Frankman Motor Company. Their car salesman, Jesse James, was first-class being extremely helpful and knowledge about cars. Thanks to him I came home with bada** Cadillac SRX. Financing was a breeze and the offer for my trade-in was more than fair.
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