I over love my car. The customer service was exce and fast. My dealer Derrick did an awesome job on getting me exactly what I wanted and in my price range.
Honda’s have earned my business
by Sandy from Washington
January 1, 2019
I Love my Honda Pilot! I had a CRV for years, which was a great car, I upgraded to a Pilot for increased towing capacity. This is my second Pilot and I love it’!!! The Pilot Is a Comfortable, reliable and secure ride!
I was going to be in the market for a new vehicle in about 6 months when I received an e-mail from Lee. He asked if I was interested in trading in my 2016 as they needed reliable good condition used cars. I replied it was a bit short on but gave him the info he asked for (mileage, etc.).
I was surprised when he wrote back he could put me into a 2018 with no money out of pocket and payments less than 5.00 a month more.
Made an appointment, went into the dealership and was on my home less than 45 minutes later!
No haggling, no surprises, no games. Clear and honest communication. True to their word.
I’ve used the service department in the past and have been equally impressed.
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
Fast and friendly service. Had an appt and they started on time and finished exactly when they estimated. Service advisors are always pleasant and helpful.
Nice family SUV
by DCDR from Grand Rapids
December 11, 2018
Little to no problems with the Pilot. I have well over 100,000 miles on it. There is not much leg room in the second row, and little to none in the 3rd, was great when my boys were little, but a little crowded now. I would buy a Honda again, if it wasn't for the terrible service of the dealership.
I already knew what vehicle I wanted from the start. They had an 03 Lincoln Aviator that had low miles. The car was simply amazing! I entered and was automatically greeted by Jessica and Darlene. I already did research with them and couldn't find any negative reviews. I learned there is a reason for that. My son was able to play with a kid's play center. They have coloring books, crayons, chair for kid, coach and had activity mat. Everything went smoothly with no issues. I took the SUV to get an oil change and there were some issues but when I brought it up they took care of all my concerns. I would easily come back to them!
Terrific Family Vehicle
by Gary from Cleveland, OH
December 4, 2018
Our Honda Pilot has been a great vehicle. It is comfortable and the heating/cooling is superb! We live in a snow belt area and the FWD did just fine in the winter months. The rear seat entertainment system was enjoyed by children and adults alike. It is nice that those in the rear seat can watch a move and the driver can still play the radio or CD in front. The third row seating allows the entire family to travel in one vehicle. The leg room is cramped for an adult with long legs but average adults to small children are seated comfortably in the third row. There is plenty of room in the back to haul many things when the seats are folded down.
We used this vehicle daily to commute to work but also to travel and to haul a pop up camper. It's a great vehicle.
This was a great vehicle with a lot of room. No comfort problems. I purchased it slightly used and it did well for a couple years, then started having some problems. Minor, yet annoying. Since I'm on the road all the time, those minor & annoying problems led to down time that was unacceptable, so I got rid of the Pilot. Gas mileage was not great, only about 15 mpg. Not so hot in the snow either, but it WAS only the 2W, not the 4W. If you aren't in a snowy region and have the time to take in for repairs frequently, this is a good vehicle as the room is excellent inside. I personally like the boxy look of the older Pilot vs the crossover look of the newer ones. Overall, it's a decent ride.
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