by Cantor family???s Mitsubishi from DealerRater.com
November 17, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
by Doug &Tammy from Moravian Falls ,North Carolina
February 18, 2018
Want to thank Jonathan Coffey for doing a great job and making us feel like he cared about what we needed,he worked for several days getting us the deal we needed,best salesman I have every dealt with.Aaran Hightower in finance was also a big help after already being in agreement with deposit already paid I asked Aaron cant you get us a better interest rate and geuss what almost a whole % point lower when he didnt have to now where does that happen at.Teresa Hannah in accesories sales was also a big help with what we needed extra ,great attitude, thanks to all of you!We drove for 2 and half hours from North Carolina really expecting the worse because of past experiences in my 50 years but just cant say enough about how good of an experience we had..When I buy another car I will head back to Toyota of Kingsport,best service,best attitudes,best dealer period...and they sell the most dependable car on the market,why would you go anywhere else..Absolutely check here first!Doug &Tammy from North Carolina,thanks again!!!!
by Doug&Tammy Carroll from Moravian Falls ,North Carolina
February 17, 2018
Great experience buying a car ever!Jonathan Coffey was great to deal with,answered every question worked for several days improving the deal for us.Unbelievable experience just cant say enough about the deal,great salesman.Also want to think Aaron in finance who after we had already committed to the buy,I asked the question are you sure we cant get a better rate of financing,he could have stayed on the rate,but no he got us almost 1% lower rate,now thats some kind of service!Also would like to thank Teresa Hannah for all her help in the Accessory sales dept..Im telling you we drove for two and half hours and was not disappointed,after years of playing the car buying game with people that are not up front and honest it blew me away the way this group treated me and my wife.Never walked away from buying a car feeling like I had been treated fair and with respect before today..when buying a car...AAA++++If you dont check here first when you buy it will be your loss..#1 Kingsport Toyota...definitely will buy here again.....
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
Let me start by saying I drove 4 hours from Ashland,Ky. Dealerships back home were pushy,ride, and didn't want to work with you negotiating prices or helping you get where you needed to be with a budget. The entire experience of finding my car and working out a deal for it And trading my car in was like a dream. The entire staff was upbeat, respectful and just great. It was such a pleasure working with them and I looked forward to meeting everyone when I picked up my car. Hands down best buying experience I have had.
I bought my wife's Dodge Van from this dealership about a year ago and it included a maintenance package. I have been coming back for the required oil changes and now look forward to the maintenance agreement on my OTHER car to expire so I can start bringing it to JC Honda!!! The service has been great...friendly and quick. They don't try to add extras (ie cabin air filters) and don't do things just because I ask for them! For example, asked for oil change and tire rotation...they checked and recommended rotate on next visit. The waiting area is truly geared for customer satisfaction...internet w/ privacy seating, soft-serve ice cream, bottled water, fresh coffee, new newspapers, etc, etc. Plus a separate area for kids with age appropriate seating and TV! Finally a dealership I can trust. Did I mention they also wash your vehicle after they finish the maintenance? WOW
I was unsure of the Colorado, but soon realized this was the vehicle for me. Doyle was there when I needed the assistance from the moment we shook hands to when I drove off the Bill Gatton lot with my newly purchased truck! It was great deal and the service was spot on aside from the knowledge of vehicles; Doyle feels like that buddy that'll piggyback you to the end. Overall highly satisfied with this place and will return for my next vehicle.
I purchased my very first car with Katey at Honda Kingsport. She was extremely helpful and made what could have been a very stressful experience super fun! I highly recommend checking out what they have to offer if you're looking for a vehicle!
We have purchased three Honda Accords from Bill Gatton. The service department has always been superb. We have enjoyed each time we have been there. The repairs have been well done and the advice has always been right on. We especially appreciated the kindness, friendliness, and courtesy of Cait;yn Nunn, our service consultant. We will be back often.
We received excellent care. They worked with us and got us the payments we could afford and we left with a new Mitsubishi Outlander. Wasnt really planning on buying. We just went to look but left with a new car.
I traded vehicles at Bill Gatton Acura in Johnson City, TN on 11-4 17. My salesperson was Jeremy James. Overall I would rate my experience as excellent. Everyone at the Dealership was courteous, professional, and very helpful The used vehicles were priced below other dealers in the area. The offer for my trade was also very fair compared to market values. At no time did I fell pressured. It was a very relaxed, comfortable atmosphere. I have traded vehicles at many dealerships over the years and Bill Gatton Acura is among, if not the best I have dealt with. I highly recommend this dealership and especially Jeremy James to anyone who is considering buying a new or used vehicle. When it becomes time for my next vehicle I will certainly use Bill gatton Acura again.
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