Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
As soon as I walked in the door I was greeted. I told them why I was there and asked what they currently had in stock that met my needs. Very helpful, knowledgeable and fun to work with during the process. You can tell they really care. I will definately do business with them again.
Ridgeline service visit. Service Advisor, Eric Singleton, was outstanding beginning with his initial phone call to me to confirm coupon discount to the service visit. Professional, courteous, knowledgeable. Experience could not have been better! Thanks HHH and Eric Singleton!
Colleen Gibbs, our Sales Representative, was OUTSTANDING! We come from a retail automotive background and would hire her in a minute. She was professional, attentive to our needs and provided a thorough delivery experience.
Wayne did an excellent job, he knows his product and has a great way of explaining all of the features of the car. He was in no hurry, because he wanted to make sure we understood all of the technology features. I have been back several times and Wayne always makes time to explain anything I may not understand. A true assit to Carolina Volvo.
I found a vehicle on cars.com that was on this dealer's lot. The listing was extremely thorough and honest, which helped me decide to make the trip to look at and drive the truck. John made sure I knew he was onsite to help if needed, but otherwise left me to look the truck over in peace. No pressure at all. The actual purchase was quick and easy. We found a few problems with the vehicle that I truly believe the dealer did not know about and John has already made efforts to help with that. Meredith has been in contact regarding title and registration. Service after sale A+. Would use Kellers for my next used car purchase.
Grainger were by far the most competitive price wise and the whole experience was painless and fast. My SA was named Lee Walls and was very helpful, effective and succinct.
My only grip was that all of their vehicles comes with aftermarket pinstripes along the side. Took me a while to remove the silly thing.
Highly recommend Grainger Holds and Mr. Walls.
Tierek Robinson handled the transaction so swiftly for my wife that she was so thoroughly impressed and satisfied with her new purchase. Couldn't believe that Tierek was so helpful and knowledgeable with her choice of the vehicle. She's on cloud 9 and can't believe how SMART her CRV EXL really is!!
Awosome customer services for my 2016 Honda CRV Customer service advisor Mrs Paige Mcduffie was nice. There Overall sales services department was a group of wonderful and nice people. Thank you southern motors Honda Savannah
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