My husband has a background in sales and I in customer service training. We do not enjoy car buying process, mainly due to high pressure sales tactics. We worked with Andy, who helped us navigate our options and was responsive to our needs. We will be coming back to the Selma Auto Mall.
Easy and a professional purchase experience!
We had gone to other places in our car search, but none compared to Selma Hyundai. Our sales person, Andy Naphaivong, was professional, charming, knowledgeable, and to the point. He secured our pre-owned car and made the selling process quick and easy. The dealership is beautiful and luxurious, and a welcome relief from some other places we had visited earlier. Very good experience. I would send any of my closest friends to Andy Naphaivong at Selma Hyundai!
Brought my 2014 Pilot for scheduled maintenance. Advisor Angel was swift on the required check-in and paperwork early in the day with my appointment, and the mechanics were quick and efficient on the routine oil change, tire check, and hose checks... done in less than 30 minutes, "Dang!" I didn't even have enough time for my complimentary mocha to cool off. I appreciate the explanation of what was done, what the results of the check ups were, and even their appreciation for me using their service. Thank you Selma Honda advisor and mechanics! So very consistent with your service! My purchase last year of the Pilot was so easy... third one in a row.
I bought a Civic at Selma Honda in 1994 and had a wonderful experience. 20 years later, another Civic, and the overall experience was even better. The Salesperson was super friendly, professional, knowledgeable, and never pushy. He got me into exactly the car I wanted and some, and the finance department gave me a better rate than my Credit Union. I'm not sure I'll ever shop anywhere else for a car.
My wife and I visited Selma Honda on two different days. Rico greeted us the first day, and Hector the second day. Both salesmen were very helpful and friendly. They did not try the high pressure used car salesman pitch. They took their time and allowed us to check out the cars that were of interest. We really liked a Ford Escape, but we could not agree to the price. Unfortunately, we had to walk away. We ended up making a purchase at another dealer. It was not because of the sales staff. It was because the management would not budge on the price of the car. They know their business better than I do, so I'm sure that they were confident that they could get their asking price for the Escape. Anyway, I would recommend this dealership for anyone wanting to purchase a car. They are part of the Selma Auto Mall, so you have a vast inventory of new and used cars in very close proximity, and the dealerships work together. It is a great place to shop for a new or used car.
I just bought a pre-owned suv, I love everything about it. It did have quite a bit of miles and for that I was able to get it at a great price. For some reason my suv runs so smoothly like new, I'm glade they only take trade-ins that are well worth it. The whole buying process was fast and painless. They have an area for the kids to play while you take care of business, they also have refreshments and a train to take the kids for a ride. The place is clean and the staff is great. There was no one there to pressure us, simply trying to give us a better deal on what we wanted. Our sales man was "Tony" he's a great guy, he's nice and friendly, a great sales guy and wish him the best of luck!!! People like him deserve the best. He was able to get us in the suv we wanted at a great price. Thanks Selma Honda and Tony for treating us great.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Had a great experience here. Found the vehicle listed online and made an email inquiry. The dealer responded swiftly and we were able to set up a test drive. The vehicle was used but very clean and in good working condition. They never tried to represent the van as amything other than what it was or sell me anything i did not need. They were not pushy and made the entire experience as pleasant as possible. I will definitely check them out again before my next vehicle purchase.
I purchased a used Toyota 4Runner. All the staff at this dealership is so courteous, professional, treats you like a real human/not a sales quota number.
They treated me like MY time was valuable. I drove numerous cars, chose the 4Runner, had my paperwork done and off the lot in 45 minutes. I felt like they truly valued me as a customer and sell great cars at a true value.
I HIGHLY recommend checking out this dealership before buying a car.
This was my first time buying myself a car and I was nervous at first, but once I walked into Danns Discounts in Visalia. Paul helped me through out my whole purchased and I was very satisfied with my new 2017 KIA SORENTO, and I cant thank him much for everything! Thankyou Paul and Bobby¿
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