I am disappointed in the lack of storage space in the front seats. The paint scratches easily. Future designs should include a place to put a box of tissue and other necessities. The glove compartment is too small. The car is very comfortable and I really like it other than storage and paint.
The team at Hughes Subaru in Athens was very positive, cooperative, and helpful. They explained all the procedures of the transaction and were happy to demonstrate the bells and whistles in the vehicle. All the workers seemed to be focused on helping the customers.
My husband and I have bought 3 vehicles from Athens Ford. It has always been a very good experience! Jamison and Shannon are always a pleasure to work with! I would highly recommend Athens Ford dealership to family and friends!
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
I bought a nice 2010 Lexus RX 350 and was completely satisfied with Tim and the dealership. They were very professional and straight forward with me. I found a few little things that were not perfect on the car and they repaired them. Tim was familiar with and helpful to me in dealing with the Credit Union I used for financing. We got it all done in one afternoon thanks to Tim hanging around a after closing time, since we had driven 180 miles to get there. These are good people and I, without reservation, recommend them.
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
Ricky is a great man beyond salesman he worked on 2 different lifrted trucks before I finally bought a avalanche that was more family oriented.. wish I could have gotten more for my trade In but that's the name of the game over all I left happy and a deal I can live with thanks. Rick I'll be back next time .. give these guys a chance to earn your business there small lot but big on happy customers
Phil Hughes Honda service department is very efficient. There were many cars being serviced but I did not have to wait more than 40 minutes for them to finish with my 15,000 mile check-up. The customer service people are friendly and very helpful.
Billy, Tim and Ricky did an amazing job throughout my entire car buying experience. Helping me narrow down what I was specifically looking for, and then coming through with a great deal on a great car! They were helpful and honest, luxuries one doesn't necessarily have the pleasure of enjoying when looking for a car! You took amazing care of me! I couldn't be happier with my new ride, and it's all thanks you! You guys rock!
Awesome service and exceptional customer service! Both times I have visited Phil Hughes Honda of Athens, I have had awesome service. When my car was serviced, they checked to make sure everything was safe and in good condition. When my car was fixed for a safety recall, they also were super pleasant and did not treat me any differently even though the safety recall was free and they were not getting any money out of me. Would definitely recommend to a friend over and over again!
This is the fourth car I have purchased from Phil Hughes and all have been serviced there. The entire staff are always helpful and knowledgeable.
My salesman Dennis Bence made this experience the best of all..
I want to Highlight the exceptional customer service I received from Steve @ the Athens Dealership. Steve went above and beyond the call of duty. He was so gracious from start to finish and made my experience enjoyable. He has got to be one of the top employee. He did everything right.
I have searched for a Chevy truck with low mileage for 6 months. When I found the 2006 Silverado at Grahams I was hesitant because it was 75 miles from where I live. The truck was too good to pass up on paper, so I made the drive. Google maps takes you to the wrong place, however it is really not hard to find! The truck was better than the description and I purchased on the spot. The tailgate handle was broken and it was repaired instantly. Tim was great. Very knowledgeable about the vehicle. There was no pressure to purchase and completing the paperwork was a breeze. I will be back for my next car or truck!!
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