Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
I was pleasantly greeted by David Collins in the Service Department and Wade Bailey form Parts Department. From time of checkin to checkout I felt like a valued customer. I will definitely take my vehicle back. They treat you right!
I brought my 2015 Honda for an oil change and to take care of some codes that had popped up. I was greeted by David Collins who was very professional, knowledgeable and helpful in explaining exactly what those codes meant. I figured I would be there for a while given the amount of work that my vehicle required but to my surprise David had me out of there in less than an hour.
I came in for my first service on my Honda CRV. The entire experience was great! I was greeted promptly and enthusiastically by David Collins. He explained everything to me that was going to be done and answered all my questions to my satisfaction. While I was waiting I overheard two other customers complimenting the service reps for their professionalism and friendliness! It was a pleasure to be have my CRV serviced at Hill Country Honda and I will tell all my friends of this experience!
Only reason i am not giving 5s is because i had to return the following day because i wasn't getting enough for my trade. Although i did go upside down on my trade, Ancira did have the best pricing for my Atlas. The customer service was great and i was happy with my purchase.
Great vehicle. Very happy with the purchase. Lots of standard features. A lot of car for the money.
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