The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
I went in for an oil change and tire rotation. My car was also making a noise.. I explained everything that happened to Matthew and the problem was fixed! I also had lunch in the cafe. This was the second time I had eaten there and the food was excellent!
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
This was the easiest car buying experience that I have had. The staff were friendly and helpful. Luis Fonaeca could teach a class on customer service fundamentals. He made the process smooth and easy to understand. I would recommend Honda of Fort Worth to anyone.
From the time I arrived trough the process of reviewing servicing needs I felt the level of personalized attention not only with me but I observed the same all across. Great job treating your customers with high standards. On a side comment, please brew your coffee a little more stronger.
I arrived 1 hour before my scheduled appointment service time and my car was accepted. My car was serviced within the allotted time given. I???ve had my Accord for 10 years and have had no issues with it thus far.
A/C on my wife's 2014 Honda was not cooling. Took it to Honda of Ft Worth. Their service rep and technician located the issue, dealt with my extended warranty group. And repaired the issue. I was informed by the service rep of progress all along repair process. Good experiance.
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