Salesman Eric Hess was the epitome of customer service. Helpful and professional, Eric really assisted us to find a vehicle that we were looking for. Our first choice had just received an offer in on it so Eric suggested a few more in our price range. He never pushed us to go beyond our budget, but listened to what we were looking for and was respectful of our financial limit.
We never purchased from Hess before, but some friends had and reported a great experience. Additionally, our mechanic said that Hess was one of the few honest used car lots in the Quincy area. That meant a lot to us.
The other attractive thing about Hess is that they do actively maintain their web site and the vehicles on there have great photos and descriptions. That was really helpful as we researched website after website. Some places no longer had a car available or only one or two photos. Hess had multiple shots and angles (read: nothing to hide) and their inventory was very accurate.
Overall, Hess was great to work with and if we are ever in the market again, we won't waste our time with other places. We'll be back and we'd recommend them.
Very comfortable riding van. Solid!
by Bill K from The Villages, Fl
January 1, 2019
Ride is very comfortable and solid. Feel very safe in this van. Really like this Van! Had other brand vans in the past but this one is far above the others in ride and comfort and quality.
In my role with the City of Quincy, I’m frequently frustrated by our inability to reward our taxpayers by buying locally...I’m very proud today to look at a purchase order for two new Police vehicles being purchased at Gem City Ford. Quoting from the letter from our PD to the committee, “...for many reasons t vehicle) most liked by our officers”
The cherry on top of the sundae is that we get them frquincyom Gem City Ford!!!
Never felt more Dad than I do now!
by wooten15 from Trussville, AL
December 15, 2018
I sold my Bad A truck and transported to a minivan to haul the entire family and then some. After much research I decided to go with the Honda Odyssey! I couldn't be happier. Great comfortable ride and space for everyone. Oh and cup holders for days! It was tough to let the truck go but the Honda Odyssey is the way to go for this dad of 4!
I worked with Andy. He was very upfront and willing to work with us and make sure that we were satisfied. They agreed to include a back up camera with the purchase price when we expressed concern about the vehicle we were interested in not having one.
by Jojo from MA
December 23, 2018
A classy car with power leather seats, marble looking dashboard with a Navigation system unbelievable reliable!! Smooth ride and you need to double check your speed bec of the smooth ride.
Amazing people very friendly did everything they can to help us get our new car. Didn’t take me long at all and they were very professional. Thank you guys keep up the good work.
Great Reliable Car
by Boomer from Grand Blanc, MI
January 7, 2019
The Honda Civic is a good, reliable car. It is built for speed or acceleration but it works well. The vehicle seems a little underpowered but what it lacks in power, it makes up for in mpg. Overall, a good car which will last, but not the hottest car on the block.
Professional, expedient, friendly. What more can you ask for.
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
I would recommend Gem City to anyone looking for a new car.
Easiest Family Car to Drive
by Wookiefan from Los Angeles, CA
December 30, 2018
I loved owning this minivan. It handled great, was easy to pack with two kids, two dogs, and two bulky car seats. Easily seated three adults in the third row. Great on road trips. Biggest drawback was it only had one USB port and it was in the glove box. Did have plenty of power outlets and cup holders. Very easy to move seats or remove seats for carrying larger loads.
Internet manager Emily Mast was fantastic, responsive, polite and professional! I had searched for the right Honda S2000 for years, and found a great one owner car through Cars.com sitting at Dene Lambkin Honda. Emily sent me two videos that she shot with her phone and posted to YouTube so I could see the interior and listen to the engine running. I then dealt with Gen Mgr Mike and Salesman Travis who helped close the deal and arrange for flatbed delivery to Minnesota. The delivery driver was awesome too, he rolled up, helped me get the car onto the street and was all business in getting the paperwork arranged. A few days later, and a few emails, I had everything I needed for a quick visit to the MN DMV. Recently received the actual title and can't wait until spring! I would highly recommend the team at Dene Lambkin. Great job and thank you!
After several issues at other dealerships and several long hours this one came through above and beyond what was expected. The staff was friendly helpful and went out of there way to help us find what we needed.
Most reliable car
by SportsGV from Dallas TX
December 19, 2018
this car meets all my need, this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need
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