I came into the service department 2 days in a row last week with windshield and battery issues. Exasperated both times and of course I had no appointment! Staci and Nate were so kind and worked me in as soon as they could. Shazam spent over an hour trying to re calibrate the windshield but found an underlying problem and educated me as to what was causing it. Battery was also replaced and off I went. Thank you all for your great customer service! You're the best
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
I was greeted as soon as i walked in. Our salesman Micah. Was willing to spend all the time we needed showing us different models and colors available, even one from a different maker. I was so impressed on his knowledge of the CRV we bought. If you want a young and very friendly sales person who is not burnt out on car sales definitely see Micah
by Darcie from The woodlands, tx
January 13, 2019
I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.
best dealer in my 45 years of buying and owning cars. especially like the service provided.
Will only ever own Honda CR-V
by lexspe from New York
January 2, 2019
So reliable, so comfortable. I briefly switched from a CR-V to a Chevy Equinox and IMMEDIATELY traded it in for another CR-V. This car looks great, drives well, and makes me feel safe and comfortable on the road. No issues. Before the 2013 I drove a 1997 CR-V for well over 15 years. Very trustworthy, low maintenance vehicles.
Fast, easy, and had a little fun. Got the vehicle I wanted (and love) for a
reasonable fair price. Justin Green worked with us and was great.
Most reliable car I've owned
by Cathy from Lockport
January 7, 2019
This car has met all my needs, especially the driver's seat being comfortable. I have severe back problems and getting something that was comfortable for me was a priority. You do have to get power seats, though, to achieve that. Manual seats in the CR-V were not good for me. So far, it has been a nice driving vehicle and heats up great in the winter.
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
My honda pilot 2017 is the best car I have owned,
by Drexdave from Upper Marlboro, md
January 7, 2019
Its excellent, it's very comfortable and I love the exterior build of the car it's also very reliable , this car honda pilot Exl is worth all the hype.
I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
If you enjoy driving. Get this car
by Clobber8 from Kelowna
December 22, 2018
If you love driving and don’t care how perfect get into the back seat, get this car. It just screams fun. It comes with a 6 cylinder and I think the HP is around 300hp. It’s so light and with the hp it F.......flys. Don’t get me wrong there are faster cars out there but it’s budget friendly and has the quickness and finishing that makes not care it not a Audi or BMW. Honda quit making the coup and I hope they come to there senses and make them again cause I’m first in line
Don was great, emailed me extra pics so I could see it since I was going to be driving up from Orlando. Got there and it was exactly as described. Whole thing took about 45 mins once I got there and I was on the way home. Great overall experience, would look there again for my used car needs.
Comfortable, good fuel economy, spacious, quiet
by Mac from Freeport, Maine
January 6, 2019
This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.
We were welcomed by several people when we arrived at the dealership. Ours salesperson, Frank, gave us his undivided attention from the time we met until we drove away in our new accord. We asked him to take us on test drives in the Civic and the Accord and he was very happy to do this. He answered all of our questions. I would highly recommend Frank without reservation.
Good Car no problems overall
by curtis317 from Monticello, MN
December 11, 2018
This car is really pretty good for the time frame it was built. It has two 12v connections and an Aux connection. I use them all and have a splitter used also. So I guess I need another 12v connection. Overall I really like the car but the drivers door handle has deteriorated and looks really bad. On the Forums it confirms that this is a common problem.
wow what excellent experience I had in there it was awesome and amazing the professionalism the way they receive u attend u and after the purchase the greeting plus all the packages of service available for the customers
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
we spoke with Rick Carpenter - we discovered on our last visit that he was from our hometown in Ohio- he referred us to Ted Shupe. Lucky us, Ted is the best. We have leased our last 5 cars from Honda! Honda is a very reliable car. WE are more than satisfied with the car and Ted. Ted went over everything and made sure we were satisfied. There is also the "perks"--breakfast and or also lunch --you can't beat it! P.S. (If you are a senior citizen, this is the place!!) They take care of you!,
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
What a difference! Several Honda dealerships in Metro Orlando couldn't deliver the price, terms or service these guys did for us! It was worth the drive up and they had everything ready when we arrived, even lunch in their cafe. Do yourself a favor and get out of Orlando, experience the Ocala difference where we found an honest and upfront deal with Kevin Cash (sales). No wonder they sell so many!
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
First I would like to say that one of my least favorite experiences over the years is buying/leasing a new or used car. However, my recent experience with Alex Bowers at Honda of Ocala was not only "painless" but actually enjoyable. We were looking for a vehicle for our daughter and had narrowed it down to a Mazda CX-5 or a Honda CR-V. After going to both the Mazda and Honda dealerships and test driving both vehicles (several times), we still couldn't decide which would be best for our daughter (both being excellent cars). In the end, it really came down to Alex's representation and in depth knowledge of the Honda CR-V that convinced us that it was the car that would best fit our daughter's needs. Alex is extremely knowledgeable in regards to the Honda's capabilities and was able to convey that information to us and more importantly, to our teeanage daughter. Alex was a pleasure to work with and when I am in the market for a new or used vehicle in the future, I will definitely contact him before going anywhere else. If you are in the market to purchase a vehicle by all means go see Alex Bowers.
Most Reliable car I've owned
by Pato's Cars from Chicago, Illinois
January 6, 2019
This car fulfills all my needs and demands, drives beautiful smooth and fast enough, lots of space and very comfortable. Very good gas mileage and low maintenance.
Efficient and up to date teck stuff was explained to us carefully. We still have questions that pop up daily but we will call for help as needed. Larry Lopez was well informed in all aspects of the transaction!
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
Stopped in to look at the HR-V inventory. Have been watching it for awhile on the internet and finally decided to bite the bullet and go to the lot. Nick was amazing. He showed me everything I wanted to see and did not pressure me at all. Found a slate HR-V that was perfect! Thanks so much!!
I did purchase the vehicle and feel pleased.
by Deborah M. B from Queensbury, NY
July 29, 2018
It is too soon for me to make a firm judgement since I have only owned the car for about 18 hours. I travel 100+ miles each day for my work, so I will have plenty of time to become acquainted with my new vehicle. My one hour drive home was exhilarating. I traded my 2011 Honda Accord Coupe that did very well by me. Learning the technology in the new car will be fun. Just reaching to take a key out of the ignition (which isn't there) will take a while! It is too soon for me to answer the next question, so I have chosen "No" due to lack of adequate time to determine this answer.
Alex was wonderful. Steve the manager worked some magic with the numbers thank you guys!! The service department made an extra key with no hassles
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
The Honda Civic is a good, reliable car. It is built for speed or acceleration but it works well. The vehicle seems a little underpowered but what it lacks in power, it makes up for in mpg. Overall, a good car which will last, but not the hottest car on the block.
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