The Service was good and the car is beautiful. Phillips matched a TruCar offer so it was a good deal. Easy to work with and no pressure in the buying phase.
by SUPERCHIEF20 from NASSAU COUNTY, N.Y.
January 2, 2019
This is a quite comfortable SUV, with good back support. As a retiree, I get about 28 mpg and drive about 6000 miles a year, mostly in my suburban neighborhood. I am surprised with the excellent pick-up for this 4 cyl. car. The rear seats fold down easily, so that both my mine and my wife's golf carts and clubs fit in the rear of the SUV.
My only complaints are:
>needs better sound-proofing from road noise.
>info-tainment center is not user-friendly
I came into the service department 2 days in a row last week with windshield and battery issues. Exasperated both times and of course I had no appointment! Staci and Nate were so kind and worked me in as soon as they could. Shazam spent over an hour trying to re calibrate the windshield but found an underlying problem and educated me as to what was causing it. Battery was also replaced and off I went. Thank you all for your great customer service! You're the best
by Admitter from Brooklyn NY
January 12, 2019
The best car i have ever had.
Never gave me any trouble.
Loved it. I strongly recommend this car.
Its cheap and very spacious. Runs smooth and good on gas.
I was greeted as soon as i walked in. Our salesman Micah. Was willing to spend all the time we needed showing us different models and colors available, even one from a different maker. I was so impressed on his knowledge of the CRV we bought. If you want a young and very friendly sales person who is not burnt out on car sales definitely see Micah
Excellent Make, very long running vehicle
by ExtDave from Freeburg, PA
January 2, 2019
Excellent product. Perfect look, fit, room and fuel mileage. AWD is great in the snow. heated leather seats are also great for super cold mornings. this is my first Honda and I will buy more
Was just out and about checking into Subaru after reading consumer reports, Steven greeted me and was a big help in me deciding what I want to do. He answered all my questions and was not pushy like so many other sales man. I haven't decided what to buy just yet, but when I'm ready I'll be buying from Steven at Bill Bryan Subaru.
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
We were welcomed by several people when we arrived at the dealership. Ours salesperson, Frank, gave us his undivided attention from the time we met until we drove away in our new accord. We asked him to take us on test drives in the Civic and the Accord and he was very happy to do this. He answered all of our questions. I would highly recommend Frank without reservation.
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
wow what excellent experience I had in there it was awesome and amazing the professionalism the way they receive u attend u and after the purchase the greeting plus all the packages of service available for the customers
Good quality Mini Van
by Dannyaloha73 from Honolulu, HI
December 24, 2018
Honda always makes good vehicles. The recent year Honda's products are not as reliable as before. I have been fixed my van a few times since I purchased.
we spoke with Rick Carpenter - we discovered on our last visit that he was from our hometown in Ohio- he referred us to Ted Shupe. Lucky us, Ted is the best. We have leased our last 5 cars from Honda! Honda is a very reliable car. WE are more than satisfied with the car and Ted. Ted went over everything and made sure we were satisfied. There is also the "perks"--breakfast and or also lunch --you can't beat it! P.S. (If you are a senior citizen, this is the place!!) They take care of you!,
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
What a difference! Several Honda dealerships in Metro Orlando couldn't deliver the price, terms or service these guys did for us! It was worth the drive up and they had everything ready when we arrived, even lunch in their cafe. Do yourself a favor and get out of Orlando, experience the Ocala difference where we found an honest and upfront deal with Kevin Cash (sales). No wonder they sell so many!
Most Reliable car I've owned
by Pato's Cars from Chicago, Illinois
January 6, 2019
This car fulfills all my needs and demands, drives beautiful smooth and fast enough, lots of space and very comfortable. Very good gas mileage and low maintenance.
First I would like to say that one of my least favorite experiences over the years is buying/leasing a new or used car. However, my recent experience with Alex Bowers at Honda of Ocala was not only "painless" but actually enjoyable. We were looking for a vehicle for our daughter and had narrowed it down to a Mazda CX-5 or a Honda CR-V. After going to both the Mazda and Honda dealerships and test driving both vehicles (several times), we still couldn't decide which would be best for our daughter (both being excellent cars). In the end, it really came down to Alex's representation and in depth knowledge of the Honda CR-V that convinced us that it was the car that would best fit our daughter's needs. Alex is extremely knowledgeable in regards to the Honda's capabilities and was able to convey that information to us and more importantly, to our teeanage daughter. Alex was a pleasure to work with and when I am in the market for a new or used vehicle in the future, I will definitely contact him before going anywhere else. If you are in the market to purchase a vehicle by all means go see Alex Bowers.
Best Car I Have Owned
by Ben from South Bend, Indiana
January 13, 2019
I bought a 2018 Honda Accord Sport 2.0T Manual in July. It has been fabulous. I was attracted to the Accord because of the availability of the manual transmission and upgraded engine combination, unique among sedans today. I came from a premium brand, so the Sport trim didn't have all the features I would prefer (if only the Touring came with the manual!), but since owning it, I am very pleased. The active safety features work very well, and the infotainment is easy to use. Fuel economy is excellent, as is the performance. Great value for money, too! I would recommend this car to anyone.
Efficient and up to date teck stuff was explained to us carefully. We still have questions that pop up daily but we will call for help as needed. Larry Lopez was well informed in all aspects of the transaction!
I did purchase the vehicle and feel pleased.
by Deborah M. B from Queensbury, NY
July 29, 2018
It is too soon for me to make a firm judgement since I have only owned the car for about 18 hours. I travel 100+ miles each day for my work, so I will have plenty of time to become acquainted with my new vehicle. My one hour drive home was exhilarating. I traded my 2011 Honda Accord Coupe that did very well by me. Learning the technology in the new car will be fun. Just reaching to take a key out of the ignition (which isn't there) will take a while! It is too soon for me to answer the next question, so I have chosen "No" due to lack of adequate time to determine this answer.
Stopped in to look at the HR-V inventory. Have been watching it for awhile on the internet and finally decided to bite the bullet and go to the lot. Nick was amazing. He showed me everything I wanted to see and did not pressure me at all. Found a slate HR-V that was perfect! Thanks so much!!
Very nice and reliable van
by Glenda’s odyssey from Los Angeles Ca.
December 1, 2018
This 2016 odysels like new very comfortable and luxurious inside the for a used car it was a good deal and with a lowered price!!
After a week of looking for a used truck and coming up disappointed by the deceptive pictures online and non professional people we dealt with, we finally found a truck we liked online based on price and the pictures provided on the Plaza Chrysler Dodge website.
Although we live in Clearwater, we decided to take the 1.5 hour drive hoping the truck would be what we expected. The trip was worth it in SO many ways. Not only was the truck nicer in person but the sales woman, Christina Finch was such a refreshing pleasure to work with. No high pressure sales tactics. No trying to steer us into a higher priced truck. She could not have been nicer and more professional from the moment we arrived until we left, with the truck, 2.5 hours after thier normal 6pm closing time on a Saturday night. Mr. Orr was also so accomodating as he also remained to complete the paperwork in order for us to leave with the truck that evening.
The dealership itself was beautiful, clean and very professional. We are so glad we took the drive and would do it again in a heart beat if we are ever in the market for another vehicle.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
Thoughts on a nice 2012 Honda CRV
by Alex N. from Chandler, Arizona
January 14, 2019
If kept in like-new condition, you simply can't beat it for an economical option. The comfort and convenience, for the price, is outstanding not to mention the resale value!
Car was in for replacement of a tire pressure sensor. I was quoted a price for the repair previously for the one sensor. Technician found a second sensor not responding and replaced it as well. I was billed at the previously quoted price. Have to love Love.
by Jojo from MA
December 23, 2018
A classy car with power leather seats, marble looking dashboard with a Navigation system unbelievable reliable!! Smooth ride and you need to double check your speed bec of the smooth ride.
Overall good internet buying experience. Got a good deal on a great car, with fair value given for my trade. The entire transaction was done via phone and email except the delivery & signing. They brought the car to me! Everything was as promised
Will only ever own Honda CR-V
by lexspe from New York
January 2, 2019
So reliable, so comfortable. I briefly switched from a CR-V to a Chevy Equinox and IMMEDIATELY traded it in for another CR-V. This car looks great, drives well, and makes me feel safe and comfortable on the road. No issues. Before the 2013 I drove a 1997 CR-V for well over 15 years. Very trustworthy, low maintenance vehicles.
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