One of the best car buying experiences we have ever had. Chu Kwon was most helpful with our requests for a new F150 for the lowest price. Highly recommend Hampton Ford Hyundai -the customer service is stellar! Bill Bennett
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
Spent a full week trying to decide between a Toyota Prius and Nissan Juke. Both were low mileage vehicles and immaculate. After 3 test drives, fell in love with the Juke. Beth and Kelly were so patient and quick to respond to any questions. Took the car to a friend who told me to buy, and quickly. Car was priced below book value and had 4 brand new tires and brakes/rotors. Also, dealing in used cars from auctions, my friend told me they were the most honest dealers around. Made my decision so much easier. I have had the car for 2 weeks and couldn't be happier. Adding a 4th car to the family was initially a stressful time, but finding a great car for a great price took a lot of the stress away.
Purchased New Forester. Purchased first forester here 2003, Impreza 2012. Always courteous and went beyond expectations, from Cooperstein in sales and Paul in service in 2003 to Yvonne in service and Kim and Scott in sales in 2018.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
Getting into the process of getting a replacement commuter car, and this shop has set the bar. Easy going. Let me take the vehicle for a ride on a Saturday afternoon. While I am not convinced about the vehicle, I will be checking to see what else they have on the lot that meets my needs. The way car shopping/buying should be.
We purchased a 2017 from Salem Ford and it was the most stressless auto purchasing we have ever done.
Mike King was very knowledgable about the truck and answered all of our questions. Showed us all of the functions of the trucks vast electronics.
The financing was flawless and painless as well. Great finance manager even took the time to talk to our insurance company to get us insured because we forgot to do that.
We have nothing but praise for this team.
Keep up the great work.
Thanks again Mike King, you are great.
The purchase was very easy no haggling over price. Very smooth transaction. My salesman mike Saltman was very nice and very knowledgeable about the car I purchased. There was no pressure from him and got me the deal I was looking for
Was in the market for a new "Play" car. Was all set to go test drive a Camaro but called Ford instead for a Mustang to see if they could do better as I've always been a Mustang guy. Tyler and Angel took care of me, had the loan approved in under 20 minutes, was signing paperwork a few hours later after work. Can't ask for a quicker and better scenario.
I had a great experience buying my car. They put up with me changing my mind a few times. I told them it was going to be my last car. I wanted to make sure it was what I wanted. They were so pleasant and willing to help me find the car I wanted, not what they thought I should have. I would go back again to phave it serviced or even buy another car.
I was looking for my daughters first car, Couldn't ask for a more honest dealer. I've been to the big name places but here it's up close friendly service. I highly recommend Old Rock and I will return for my next vehicle and for services I may need..
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