Pawel Czyz provided outstanding service coordination. BMW of Stratham's professional staff, excellent accommodations and helpful technical support delivers a positive experience in all regards, as always. Top notch!
Just completed my 50k mile service with Pawel Czyz as advisor. He carefully attended to all details. I really felt that he was looking out for my needs and is deeply commited to BMW and making sure his customers’ needs are taken care of. I travel 60 miles to this dealership because of their quality of service both at purchase (which included complications of super European delivery) and their commitment to service.
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
Brought truck in and was told it was “software update” though it seemed more involved. Truck is brand new and is malfunctioning as it was prior to service appt. and this is only a week after it went in. Dont have time to have truck tied up at dealership. Staff was nice and facility was clean.
I had located 3 very similar vehicles located at 3 dealerships in three states. Although everyone was pleasant they seemed focused more on getting me to go their dealership versus attempting to remotely sell me the truck.
Second time leasing an Acadia Denali from Moore GMC. Buying process was easy and pricing is right on the mark...Dealership is a bit of a throw back with the warmth of a family run business mixed with today's high tech world. Dealership staff is very friendly and knowledgeable. I had a another enjoyable and smooth buying experience dealing with Jolene and Kendra on the business side, Dave in sales and Charlie in service. They truly take the stress out of the buying a new vehicle.
I am a buyer from California and was shopping for a car. Moore GMC had a Mercedes that i was interested in.I emailed sales in regards to the vehicle and got Mike Porter. My overall experience with Mike has been astonishing from beginning to end. He answered all of my questions in a timely manner even on his day off. He made it very easy and comfortable for me to buy the vehicle and the vehicle was picked up and ready for transport the day that i was pushing for. I bought a few cars from out of state before and this has been the best, easiest and smoothest experience ever!
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