Classic is a Class Act
November 6, 2018
After I'd done my research, I called a bunch of Toyota dealerships in my region with my "fair" price. Classic, unlike many other dealerships, did not play around. They immediately got to a friendly price and treated me with respect. They never made me wait for a callback or a return email. They were on top of it from step 1. They also never wasted my time with any "that's as low as we can go" stuff, and to their credit they didn't try to cast aspersions on their competition the way some of the other dealers did. They stayed honest and respectful. Their sales manager emailed me a day later to see if there was anything else they needed to do to earn my business. I told them what my lowest quotes were. The manager told me, in a way that was both confident and reassuring, "We are going to earn your business. We don't lose deals over a few hundred dollars."
After a few very friendly, enjoyable emails back and forth, he got near enough to my price that I was very happy. Later, he closed the deal by offering to bring the car and the paperwork to my door, saving me a 3+ hour round trip! (I can't rate the facilities, because I never even had to go there!)
The next day the car arrived at my house with the salesman and paperwork. The salesman, Eric, was friendly, amiable and super helpful. He walked us through the paperwork quickly, didn't try to pitch us extended warranties, undercoats or any other gimmicky "extras." Then he walked us through a few interesting features on the car. He shook my hand and let me know if there was anything I needed or didn't feel good about with the car to call him personally. The guy was the absolute opposite of every stereotype out there of salespeople. He was outstanding.
My overall experience of Classic Toyota was quite simply the BEST purchasing experience I have ever had, bar none. Whether it was houses, guitars, appliances, cars, you name it, this experience was the very top of them all. I absolutely recommend Classic. I know they will get my very first call when I buy my next car. And I will be shocked if I ever buy from anyone else again. Thanks Classic!!