I knew exactly what I wanted (Jeep Grand Cherokee 4x4 High Altitude, Black with Black wheels). I called the store and spoke with Wesley my sales guy. He didn't give me a bunch of sales talk, asked me to fill out the online application and we literally did the car deal over the phone. There was no hassle, no back and forth and I drove all the way from Corinth to buy this vehicle. I got an incredible deal and as I've heard from the radio commercials, I "drove a little further, to save a lot more." I highly recommend the staff at Platinum Chrysler Dodge Ram Jeep. General Manager Andrew Beck and Wesley had the car ready outside as I pulled up. Not one thing was left undone and it was without a doubt, the best car buying experience I've ever had.
Glen was very helpful and got me a screaming deal, made sure I was well taken care of and treated me like family. Overall a great experience and would definitely recommend him to anyone looking to buy or just in the market.
We went to this dealership to purchase a vehicle and by the next day they had located an auto we were interested in. Bryan Bauer was very helpful through the sales purchase to answer all questions, provide all information about the car, and make the process of the purchase much easier. Bryan's professional expertise and commitment for the customer is to be commended. After the purchase of our Sonata Bryan continued to follow up with us on our satisfaction with the auto , and work with us for some updates and optional equipment we were interested in. We are extremely satisfied with the efforts of Bryan and others from the sales and service departments. Great team cooperation made our purchase and service needs a benefit to us and with future auto purchase and service needs. We are very satisfied.
Another great experience at Town East Ford. This being the 3rd car we have purchased this year from Town East Ford I am still impressed by the efficiency and courtesy they provide. Shopping online is super easy, they find you what you want, they make the negotiation easy and the finance process is informative and helpful.
We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
Southwest Kia in Mesquite has the very nicest, knowledgeable people. I have had many new cars, but the past 3 cars have been Kia's because of their outstanding warranty and the quality of the people that take care of me and my car. I very much appreciate it.
Initial salesman was less than adequate but after getting through him I was connected to the general manager and he took care of me right away. They had a great list price and did a great job on my trade in. I would recommend them to anyone.
We dealt with Danny and everything went smoothly. Went in late on a Thursday night to start the process. He really took the time to understand our needs and current position. Went back on Saturday to finish the search and find our vehicle. Not only were we able to get out of our lease on a small car but got into the SUV we needed for our growing family. Ended working out a deal on a 2nd car as well so we drove off the lot with 2 new cars. Typical wait while we finalized paperwork but didn't feel cheated or swindled or limited on what we were looking at.
I came into the service department honestly a little shaken up and disappointed of how I had been recently treated at a dealership. I asked to speak to a manager because I was not confident I knew the right questions to ask the service department as I know nothing about vehicles- I was greeted with a smile by someone who genuinely cared about and was proud to give top quality customer service. Craig went above and beyond to assure I was being taken care of properly. He walked me through the entire process of what he was going to do and even went and picked up a part from somewhere himself so that I was not there waiting for it to be delivered. The service team was in and out updating me frequently so I knew what was going on. I was treated with the upmost respect and honesty and I highly recommend this dealership to everyone,
Glenn and Sonny were awesome. They helped us find the perfect car. They listened to our needs, and were very accommodating. They walked us through the entire process! We enjoyed every second working with them!
We thoroughly enjoyed buying our car since they were our salesmen!
I wanna especially thank my Salesman Alonzo, Kenneth used car Sales Manager, Patrick General manager, Ryan the GSM, Timothy Hutchinson service, and Julia in service for the foot work they put in for my situation. Thank you thank you thank you!! You all have been a great deal of help...although it took a great deal of patience you all still came thru for me.
Great energy and goes a above and beyond. Highly recommended. Thanks Kenneth on getting me into my Tucson today. Thanks to Jesse for working hard on getting me a great deal and Justin for working so hard to transfer my car seat which was not an easy job. Then coming back out and swapping it around again for me then offering to touch up any scratches on the used car I got. He was a winner. There should be more people in the world like him. All of them. They were good genuine people. -Brittany W.
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