I made an appointment in advance (which I recommend), and I received on-time service. Damian was my service representative, and he was both professional and kind. When the service was complete, he reviewed the service record of all the things they did and checked. He was clear in his explanations and patient with my questions. Service was completed within the time estimate I was given at the beginning. Also, thanks for the free exterior car wash that you provide -- it always feels good to drive away with a clean car in good repair.
Great first car
by Riana from Burlington nj
May 15, 2018
This car has been very good to me it sometimes takes a bit of time for it to excelerate properly it cruises slowly then picks up but other than that no real complaints I love the Bluetooth and being able to make calls through it
I posted yesterday about a poor experience here. Although I was very unhappy I wish to update that management assured me it was a big misunderstand and everything they originally offered was good and even made things a bit better. Kudos to the staff for addressing a customers concerns and quickly rectified the situation.
I am a businessman and understand stumbles....great good of customer satisfaction
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
This is the SECOND time in several years I have tracked up to Skagit to get my Car...They always break it down for me and tell me why and how much I will save coming up there prior..and I never leave disappointed... This was a harder trade for me because I had to give up a car that was a baby to us..13 years of owning a Corvette..but thank you guys for getting me in the Genesis, ITS not a VETTE but it zips and its comfortable and Never have to go change out cars to go pick up the kids! See you in another year or two to Trade out our Sonata!
Most reliable car I have ever owned.
by The man from Iron County from Cedar City Ut
December 11, 2018
This car is comfortable to drive and it is good on gas mileage. I bought this car new and it still is fun to drive.
Great place! I was impressed by the customer service. Michael and Derek really went out of their way to work with our situation. I would highly recommend this place to anybody!
If your reach over 100000 motor goes out
by azulblue from Lockhart, TX
January 13, 2019
This car was meeting my needs but just went over 100000 miles and it is in shop with Motor issues beware. I only had it 3 and half years and still paying on it and now I don't even have a car to drive.
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Came looking to buy a Ram. Tom Lallas was very easy to work with, spending time and patience explaining different options. I have had some follow up trips to the dealership and have nothing but good things to say. They definitely take care of their customers.
I love my Tucson!
by louisejc from Spring Hill, FL
January 12, 2019
I love the convenience features in this vehicle, and I'm still discovering new ones. The ride is good, and I feel safer in this vehicle than I did in my previous one. The styling is fantastic; I just love the look, and I'm always checking out other brands, but they can't compare. I never thought I'd buy a white vehicle, but when I saw this white Tucson, I was blown away - it looked to me like a sharp tuxedo, only white with black trim. Sharper than sharp!
This was by far the best customer service experience I’ve ever had ! Wayne and Thad were professional and listened to my needs and made the process so simple ! I really appreciate what you guys did for me !
Best all around SUV I have owned
by Icthelt from Columbia, MD
January 5, 2019
This SUV never stops impressing me with the way it handles the weather & terrain that I drive it in & on . I have the Limited so it does a LOT of things others don’t . The headlights moving around the turns & up & down the hills helps me see much better then regular lights have on other cars . I’m handycaped so the comfort of the vehicle has surpassed my expectations. I Love this Tucson more everyday.
I just purchased a vehicle from their used car center. It took three trips from Seattle, numerous texts, and some tough conversations, but I finally got a deal with which I felt comfortable. If you are looking for the traditional used car buying experience, come to Marysville Ford, but get ready to haggle!
by Dawn Bradley from Forrest,IL
January 4, 2019
We had been looking for an SUV that we could just slide in and out without much effort. We have had multiple joint replacements and it's not easy getting in and out of something low or high. This Tuscon is great for us! My husband researched a lot of SUV's on the market. Price, headroom, looks, safety, and the excellence ratings for the dealership are what sold us.
Sales staff were amazing. Got a great deal on my Elantra! Everything was amazing until I met with one of their finance men who tried to ram down my throat a bunch of unneeded additional purchases. I used to work at a bank and knew they were pointless, but this finance man was abrasive and simply rude. Besides that, i recommend this dealer.
by Michaelpl from FLORIDA
December 13, 2018
This SUV has anything you need for a great price! It drives nice enough and looks really good! Not too big and not to small either
This was the easiest buying experience ever! Although it was a really long process. We went in wanting a beautiful Chrysler 300C they had on the lot. We weren't sure we'd get it either considering how much we owed on our van. But they made it work and we walked away with additional warranty, roadside, and Gap for less monthly than we thought we would. Thank you for helping me to get one of my dream cars.
This is second Tucson we’ve owned, very pleased
by StevenK from Overland Park, KS
January 4, 2019
This car has made us very pleased, it’s our 4th Hyundai. It’s responsive handling, safety features, style, price and comfort have sold us once again. Standard features make my wife very happy.
Ian is the best person to see for all your car buying needs. he is super nice helpfull and do everything he can to make sure that he gets you what you want for the price you can afford. Jack Carrolls Hyundai is a great place to go.
by Tucson Fan from Wisconsin
January 2, 2019
We were surprised by how good the ride was in our 2018 Hyundai Tucson! It handles well and has more than ample storage! We especially like the exterior styling! Dollar for dollar, this is an unbelievabley great value! Go for it!
I never thought I’d want a Hyundai! I test drove and fell in love with the car! My husband and I checked out a few other brands, but I compared everything to the Tucson. We went back and got it! I absolutely love this car!!!
Awesome! Great customer service, very chill environment. They worked with us to purchase the car we wanted and worked with us on options with a less than easy situation. Great guys, great dealership! And we love our car
by Mona123 from New Haven mo
December 29, 2018
Really love this car own two of them ..the car is awesome the sunroof is awesome drives great great gas miliage just done our first trip in it done awesome.
This is my first Hyundai SUV I have owned cars in the past very reliable I also currently owned a 2012 Honda CRV so I was able to compare the twowe have had multiple issues with the Honda CRV from transmission to steering and very noisy in the cabin. The Tucson is very quiet in the cabin very stable on the road feels very solid when you close the doors which I understand has high quality steel it has the feel very similar to a Lexus insideI'm very happy with the handling at highway speeds you can go 80 miles an hour and not even feel it happy so far on the vehicle for months
Very good car! Great control and looks awesome!
Panoramic sunroof on the Limited trim is just fabulous! Kids love it.
Very reliable overall.
The driving is very responsive and spacious enough for a family of 4.
Took many roadtrips - never a problem.
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