I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn???t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I ???thought??? was wrong with it. Anyways, I got all the work I needed done and didn???t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven???t really met someone his age who is as professional! 5 stars I???ll be back.
I am from Canada and while my wife and I were traveling to Arizona for the winter we had a small engine fire in Oregon. My car was transported to Speck Hyundai, which was the luckiest thing for me. From the minute it arrived Mike Marchese went to bat for me and eventually was able to get my engine replaced at no cost to me with Hyundai Canada. On top of this he was able to arrange a rental car for me to continue on to my destination in Arizona. Even when we reached Arizona he continued to fight for us with Hyundai Canada to try and reach a equitable solution. I have been in business my whole life and have seen a variety of service levels. However, I can without a doubt state that Mike Marchese provided me the best service I have ever had. He was in constant communication, was very compassionate to our plight, professional , and did everything and more than I would have ever imagined,to rectify our problem. If Mike is a representation of the quality of service and care Speck Hyundai provides I would whole heartily recommend dealing with them. Thank you Mike .
We swung in to Speck Hyundai to check out their Kona availability and to get hands on one. We ended up leaving with a 2019 Kona Ultimate AWD. We are from Central Oregon and have not been impressed with our local dealership. On our way through Tri Cities we decided to stop in. We were greeted by the front desk and were referred to Al to help us walk the lot. He took us right to the Kona Ultimate and we took a test drive. Upon arriving back, we did a little negotiating between Al and his sales manager. It was an overall great experience and we came to terms that worked for both the dealership and ourselves. The finance guru Jesus was also a pleasure to work with and he convinced us to add an extended warranty and GAP insurance, which gives us peace of mind for years to come. Overall very pleased and will keep them in mind for future Hyundai vehicles. Thanks guys!
As an airman in a new area, and a kid right out of High School, this dealership and Mr. Doyle were SUPER helpful. They were very honest with me and had patience with me being far away and taking some time to close the deal. Mr. Doyle was very responsive to texts and calls and went above and beyond multiple times to get more info and pictures of the car for me. I couldn???t be happier with my first car buying experience.
Buying a vehicle long distance can be somewhat trying - particularly when a trade in is involved. NOT so with Chelsea & Rich! My telephone negotiations with Chelsie were cordial - quick & easy. When she offered to DELIVER the car to me here in Portland - I was surprised and very pleased. Rich showed up with the Wrangler the next day at the appointed time. Everything was in order - the tank was full of gas - we completed the transaction in about fifteen minutes and he was on his way. I didn't think there were still car dealers this easy to deal with. Thank you Chelsie & Rich!!
They do top quality work. I appreciate that they take the time to wash our vehicles . I???ve gone to other service centers and there done in 15 minutes . This is a little concerning to me that they are not bring very thoural I am very happy with the rest I???ve iteceive from you guys .
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