My experience at Audi Chantilly was terrific. Perusing vehicles online and saw a used one I was interested in online. Enquired about its availablity and got immediate responses from two sales associates. Made an appointment to test drive. Evening before test drive, received email to say vehicle was still available. Upon arrival at dealership, vehicle was sitting outside in front of the showroom (anticipating my test drive!). The dealership is large, expansive and immaculately kept. My sales associate, Mamta, was exemplary. She assured all my needs were met while test driving, getting information about the vehicle, discussing price, final sale and paperwork/documents to be completed. Drove home that evening in an exceptionally clean & well-maintained used Audi A5 Cabriolet. Even gift-boxed spare key and extra key ring...Very classy touch!
Is anyone having trouble with transmition
by infinitydriver from Pacifica CA
May 31, 2018
I anyone having trouble with transmittion? It feels like when you in commute traffics then go to speed up the transmittion is slipping Or the gear is not catching
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
by MrsBrown from Baytown
April 2, 2018
I think this vehicle will be with me for a long time, long time coming for me and to me very satisfied customer. My children are very excited about the space so, I think this vehicle will be of comfort and have had a tremendous impact on my family especially my children.
Friendly and responsive folks with a decent selection of vehicles.
Owned for two years. Not impressed...
by djw88 from Chippewa Falls
March 3, 2018
We have had this for a little over two years and we are not happy with it.
Just turned 5 years old and the paint on every wheel is chipping off.
Rear hatch has rust bubbling through the paint in two spots.
Volume nobs for theater system get stuck in.
Rattle coming from right rear door.
I'm a car guy and I take care of all my vehicles and it disappointing to see this happen.
Never getting an Infiniti again.
Traded in an old truck for a slightly less old truck. Walter and FC Auto made the whole process easy, fast, and pleasant. The paperwork processing was astonishingly fast, and Walter was unfailingly professional and courteous. My best experience ever purchasing a vehicle. I strongly recommend them.
February 24, 2018
Great vehicle large leg room for second seat passengers. I am a grown man and sit comfortably in the back of the car. The vehicle has nice features and my wife really enjoys the car.
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
The perfect family SUV
by Aloysius from New York
December 2, 2017
We have this SUV, complete with the theater package (DVD player/Bose sound system), third row seating. Couldn't be happier with it! We've put over 100k miles on it and have no trouble with it.
This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.
Most reliable car i've ever owned
by indycoltsfan from Harrisburg, PA
October 26, 2017
This vehicle has every option you could possibly need. Great value for the money. Purchased this vehicle used at 53,000 miles and currently have 73,050 miles on it and i haven't had any problems other than routine maintenance. i would definitely recommend this vehicle and the infiniti brand to anyone looking for value and reliability.
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