Great car buying experience. Everyone is friendly. What I really liked was their internal communication, everyone made us feel connected. Sales consultant Adolphe is very approachable and personable. Loved his work ethics!
We had a wonderful experience with our Saleman = Josias Maduro. He is a fine salesman and very polite and shows great standards of professionalism. I would highly recommend Josias to my colleagues and friends who are seeking to purchase a vehicle. He has outstanding and Infiniti is fortunate to have a salesman with his qualities working for them.
I have leased with Nissan in the past and switched over to Infiniti. The staff made the transition smooth and enjoyable. They answered all my questions and were easily accessible whenever I needed assistance. Highly recommend!
After having a bad experience at Infiniti of Lynbrook ( see my review) I called Manhasset and spoke with Vin, gave him all the details of what I wanted, and agreed on the price and when to pick up the car. I arrived at the appointed time and was introduced by vin to Jerry C., who took over at that point. I got to test-drive the car I was going to buy, signed all the paperwork, and about an hour later was out the door with my new 2019 Qx50. Jerry took his time, even stayed after closing time to show me all the details and even called the next day to inquire as to how I had made it home. This is my fourth Infiniti and I can tell you, this is real service !!
The customer experience is unmatched, the service and advisors are very attentive and helpful. They do everything to make you feel at ease about leaving your vehicle for service with them and if they have a mishap they make it right. They really show they want your business and will go the extra mile to get it with their customer service.
Everyone at Nissan of Bay Shore is TOP NOTCH!! From the helpful front desk to knowledgeable salesmen, to the finance department - our transaction was smooth and informed, totally painless! 100% recommend Nissan of Bay Shore. Go see Quenton - he???s fabulous!
Mo was the ultimate professional. He was extremely easy to work with and never during the transaction did I feel pressured. He took his time to understand exactly what we were looking for and at the budget we had in mind. When it came time to close the deal there were no surprises. He made the whole process simple and stress free. He is very knowledgeable of all the features and equipment at every option level. I would highly recommend him to family and friends!
I have nothing but positive things to say about my entire experience with this dealership. I wasn???t expecting to find exactly what I wanted the same day, but Adam helped me find my car after I told him everything I wanted. I absolutely LOVE my new Infiniti. This is my second Infiniti with Competition Infiniti and I will always be coming back. All the staff here are so friendly , as well as not being pushy for you to just get a car for them to get a sale. During the finance part I dealt with Akida, and he was also very knowledgeable. Thank you!
Extremely satisfied with my experience. Very proffesional, thorough, and honest. Vanessa provided us with her undivided attention and saw the process from start to finish. A pleasure to be back at Infiniti!
Vinny Q is very nice, friendly and professional. He gave me and my wife great help in finding a pre-owned QX60 which suit for us very well and we are very satisfied with. If you are looking for pre-owned certified Infiniti, I will strongly recommend Vinny Q and Competition Infiniti.
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
This dealership rocks!!! I switched from Greenwich to Pepe and could not be any happier. Ask for Vincent Greco and he will take great care of you. He is the the real deal.
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