The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
by jwellsmusic from Katy, TX
December 27, 2018
Purchased Certified from Dealer. We Really good deal. You get a lot of car for the money. We looked at a lot of options and felt like the infiniti fit our needs the best with our budget.
Great service! We arranged the deal online from almost 4 hours away. Steve was extremely helpful and we closed the deal in a couple of days without having to go to Jackson!
QX80 Best Value for the money...
by Road-Dog '89 from Elkhart, IN
January 21, 2019
This is our 2nd QX... we had a 2011 QX56 that gave us a great 128K miles. We purchased the 2018 base loaded up and it has not disappointed. We drove the Cadillac, Lincoln Nav and the layout, spacing, design, drivability is as good or better for 20K less. Most notably they have done an excellent job of making the cabin even quieter then the previous versions. Whisper quiet. Best back seat leg room of the entire segment.
I had been shopping for a new car for months. Figured out I wanted a Kia Soul. Tried to negotiate a deal closer to home with no luck. I was able to find my car on line and made the deal by phone. Cody was very easy to work with and was able to deliver my car to me. I was very impressed with Serra of Jackson!
by Lisa B from Layton
December 4, 2018
This car has met all my needs I love it. It is so nice to drive and has a 3rd Row seat . I also like all the options.
First off I hate shopping & the thought of buying a vehicle made me sick & complete dread! I started by going online to local dealers to see what was on the lots, I can’t stand haggling & I knew what I wanted to spend. Went to Perkins & wasn’t surrounded by vultures, laid back experience & such an easy process. Sean was great to work with!!
I’ll return to this lot every time I have to purchase. Hoping my new one last me another 10 years :)
I highly recommend Perkins!
LOVE MY 2017 QX80
by Glenn from Stockbridge from STOCKBRIDGE
January 15, 2019
I am new to the infinity line of vehicles but would buy one again. I love all its features, and it's comfort. It's not for the faint at heart because of it's price, but you will get what you pay for. Have put 5K miles on it in 4 months, and I am completely satisfied.
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
Simple and Sweet
by Isaac from Columbus, Ohio
January 30, 2019
EXTERIOR: People have stopped me in parking lots, honked in traffic, and just stared. The exterior could not look any better 11/10 INTERIOR: How can you miss the market by 4 years with not having apple carplay or android auto? That is incomprehensible for a luxury brand? I know it is coming for the 2021 models, but undescribable how you can possibly miss that. Can't tell you how interested I would be to see the data on the people who like the setup for the dual monitors. It isn't what it displays, but I haven't seen anyone in the past 5 years use the GPS provided by the manufacturer. Who approves this kind of design? WAZE integration. TRANSMISSION: Either feels like the fastest thing on the market or slowest, most unpredictable. A car for this money should have a dual-clutch. Even in manual mode, the software will override and seem like its in automatic. BACKUP CAMERA: Without the expensive assist package, it has similar backup "lanes" as my mom's 2013 honda minivan... PERFORMANCE: Sits pretty low and has good ride control. Can switch in and out of lanes quick and firm SPORTS CAR FEEL: Not really. Has the looks for it, but you feel let down by the technology. Switching between the different drive modes doesn't offer enough difference to feel like you're getting your money's worth.
I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you
by mrsmouton2011 from Cypress, TX
November 6, 2018
This vehicle is really nice, spacious. It has a lot of power. One major downfall for me is, its a gas guzzler. It has lots of buttons and whistles and i still haven't had the chance to figure everything out.
I have already bought two vehicles from them and am planning to purchase my third. Each time, the experience had been nothing but top notch. Both vehicles were delivered to me from our of town and the salesman was ultra-responsive via email, text, and phone. Each time, I knew what the cost of the vehicle would be out the door before ever stepping into the dealership. Never wasted one second in the "let me talk to my manager" game.
This is the way car buying should be!
Love being an Infiniti owner
by magm2006 from Rochelle, IL
July 2, 2018
This is my second Infiniti, both bought used. In the rare instance that I had an issue with the vehicles, Infiniti was so helpful. Any issue was always covered, no questions asked. This QX56 is perfect for our family. There is room for everyone and everything. There is DVD and power outlets - which the kids appreciated. Plenty of power to pull the boat, too.
Super nice folks, not pushy. They do have a very nice selection. If I hadn't been looking for something very specific, I'd have bought from these guys for sure.
I do love this car
by dread from Jacksonville, NC
January 10, 2019
OMG!!! I love this beautiful car. Talk about fast. TRUE. drove it from TExas and realized I was going 100 MPH.. didn't feel like it. I have to watch it around town and use my cruise control ,, OR else. Too bad I just got creamed in Wilmington , NC by someone .. I just hope this beauty can be fixed, if not , I'll buy another. I had a Nissan forever and it was amazing so now I have the infinit .. IT is my favorite car ever.
Although I didn't purchase a vehicle at this dealership, their pricing was more competitive than any other local dealership in the area. The environment was definitely the most friendly. I would highly recommend this dealership.
by Rakeb from Chicago, IL
June 7, 2018
This vehicle has a premium performance experience but very expensive on maintenance. After the 100k mile mark you're on your own. Drives great and 5.6x engine with transmission are perfectly mated for great acceleration.
This was a great dealership to do business, local and ready to help in anyway.
by Tonya J. from Greeneville, TN
January 23, 2019
This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.
Hey give a shout out here to Jones Chevrolet and the people who work there specially a wonderful woman Pricilla, put it on Facebook shared a car that I fell in love with basically bought it over the phone and told her that I wanted it and she gave me more pictures on line and all I can say i went down when I got off work and the people there or just awesome go down and see them come out with the vehicle of your choice y'all all have a wonderful wonderful day because I did !!
by TGor from Louisville,KY
November 16, 2018
This is so close to the perfect vehicle for me. The only thing missing is a back window that opens from the hatch and that is not important to everyone. So I would recommend the QX60 to anyone looking for an SUV
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