It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Rakeb from Chicago, IL
June 7, 2018
This vehicle has a premium performance experience but very expensive on maintenance. After the 100k mile mark you're on your own. Drives great and 5.6x engine with transmission are perfectly mated for great acceleration.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
SASSY..SEXY and FAST
by Fourwinds from Montclair , Calif
December 5, 2018
This car meets all my needs and then some ! Comfy , fast , fun to drive .. you’ll be blown away .
This is the best vehicle I’ve ever owned . A fun car every time , turns on a dime , and zooms when she moves ! SASSY ’
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Luxury vehicle packed with tech and power
by StrangeBrew13 from Medina, MN
April 12, 2018
I recently purchased a 2016 Infiniti Q50 with 8,000 miles on it. I was in a 2011 BMW X5 and was ready to move back to a sedan. I have driven many German imports through the years and was a bit hesitant to go with the Q50, but overall I'm VERY pleased with the decision. The car is very fun to drive, loaded with technology (although it takes a little getting used to the InTouch system, but once you do it's great), has great power (I have the 3.0t Sport with every option). If I were to add all the features on a german import (if they even offered them all) I would easily have paid $10k more. Overall, the car is great, looks good and drives really nice. While I haven't owned it that long, I literally have no complaints at this point. Very pleased with the purchase and would do it again in a heart beat!
This vehicle is really nice, spacious. It has a lot of power. One major downfall for me is, its a gas guzzler. It has lots of buttons and whistles and i still haven't had the chance to figure everything out.
I had a great experience at Auto Nation. I took my car in for a recall on the transmission cable. They had the part in stock and replaced it that day so it saved me from a return trip to get the part installed.
by Trisha from San Angelo Texas
September 4, 2017
I purchased a used 2016 QX70 with a lot of options and under 15k miles. My husband is a tall guy, 6'3" , There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. The acceleration is good. I really like the looks of this car.
The salesmen I had worked very hard to find me a car that would keep my payments as low as possible. I dropped by to look at a VW but they "thought" it had been sold. One of the salesmen drove up in a 2013 Hyundai Santa Fe. The exterior had not been washed nor the inside of the windshield. I bought the car and after having it washed, I realized there were scratches and dents all over the car. In my opinion, the car was purposely left dirty to camouflage the exterior damage. Scratches too deep to be buffed out. Dents could not be repaired by the dent remover.
Best car I’ve owned
by Roy from Calgary
July 5, 2018
This veacle has been with me for a while and has some problems that still haven’t had a recall and it’s giving me tough time
Sally is the BEST!! She is considerate to her customers' time and concerns, while still communicating effortlessly with everyone she interacts with. She made my entire purchasing experience wonderful!!
by Karen from New Orleans la
October 10, 2018
Met all of my need for reliability, comfort, affordability, And style. I like the way it drives and how safe I feel driving it. A great buy!
Worked with Dale and he made sure we had a great buying experience. I can’t believe how fast we were able to find what we wanted and complete the purchasing. These guys are faster than any dealership I have worked with. Love our new Explorer.
by JamieA from Boston, Ma
January 6, 2019
This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.
The Vehicle was as advertised and sales support and follow up exceeded my expectations. Auto Source assisted in arranging the vehicle for timely pick up.
2017 Q50 AWD
by DoubleD from West Nyack, NY
January 2, 2019
The vehicle is well designed. Interior cockpit is excellent. Since I purchased the vehicle in Oct. 2018-it's too early to determine realability.
Did have an alignment issue after purchase which dealer corrected. Unfortunately even though I had an extended warranty, they charged me for the realignment.
This is my 2nd purchase from AutoSource. Sally was amazing & helped me find the perfect vehicle. I would recommend this place to anyone. Thanks!
Is a reliable car
by kevin sportfan from Miami,FL
March 15, 2018
It has plenty space in the trunk,it also has plenty leg space real comfortable. Is a reliable car for small family is pretty good in gas.
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