Jaguar E-PACE for Sale in Madison, NJ

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Used
$45,849 5,389 mi.

2018 Jaguar E-PACE R-Dynamic S

Good Deal
Morris County Jaguar
(866) 454-0722
4.1 (46 reviews)
0 mi. from 07940
Authorized Jaguar Dealer
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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(866) 454-0722
Upgrading My Review
by Roselin from Madison, NJ
October 18, 2018
Edit: I am upgrading my previous review from one star to three because of the dealership's General Manager Flavio Pinheiro. Not only was he thoughtful enough to address my review, but he called me to apologize and learn from the experience how to make the business better. I was upset due to the lack of communication between the staff and the customer. I dropped off my 2003 X-type because it had an issue passing the DMV inspection. It took a few days to hear back from anyone. It took them several more days to locate a part. However, the staff did not communicate this to me. When I would call to ask about the status of my car a staff member would tell me they would call me back and never did, or a secretary would direct my call to a voicemail that was never answered. I think it would help the dealership greatly to answer or return calls by the end of the day or early the next day. Staff members who do not know the answer to a question should not promise to call back "in two minutes" and then never call back. Because my car is an older model, I began to feel that my business did not matter. There were days when I waited patiently for a call back. Then there were days where I grew greatly impatient and tried several times to reach someone. I don't mind at all that it took two weeks to get back the car because I now know they were trying to locate the part from several other dealerships. However, I would have felt a great sense of relief and comfort that my car was indeed being cared for if someone would have tried every few days to call and give me an update without me having to chase an employee down. I would definitely now give this dealership another chance, and I suggest if a customer is having an issue to reach out to Flavio. He will try to address your concern and has made me a happy customer once again. (Original post:) My 2003 X-type could not pass DMV inspection. I felt confident that the dealership I bought the car from could diagnose and repair the problem. However, this dealership has changed greatly for the worse since becoming a Paul Miller dealership. No one answers or returns calls on the multiple phone numbers listed on their website. There is not enough follow-up to update the customer on the status of the repair. I would call the Service Dept only to get redirected to the Parts Dept voicemail that is never answered. They explained the problem with the car and then added on two additional issues that I felt padded the bill. I told them to fix what was wrong with the car so I could pass inspection. They agreed to do so. However over a week and a half later, I still didn't hear back from from them whether the car was ready. I called multiple times and was finally able to speak to someone. They told me because my car was older they were having trouble locating the part. If the dealer can't get the part, who can? What kind of answer is that? Why didn't they call me during that week long of waiting to explain what was going on? They said they would call me the next day to let me know what would happen next. I still haven't heard from them 24 hours later. They are the reason people avoid repairs at a dealership.
Well worth the money for the comfort & performance
by Jaguar62 from Grapevine, tx
December 12, 2018
Overall it’s great. It doesn’t come with Apple play but I can for go that feature considering it didn’t always work in other cars and trucks I’ve driven. My E-Pace S is comfortable find to drive and loaded with nice features. Love how it was designed inside and out. It’s my first Jaguar and I don’t think I’ll be buying any other kind of vehicles if Jaguar vehicles stay like this or get better!
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Used
$45,996 4,722 mi.

2018 Jaguar E-PACE First Edition

Good Deal
Morris County Jaguar
(866) 454-0722
4.1 (46 reviews)
0 mi. from 07940
Authorized Jaguar Dealer
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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(866) 454-0722
FType shopping
by DaveDePo from Bernardsville, NJ
July 4, 2018
Well enforced by Steve L. , Web Manager for Morris County Jag. Appreciate his timely updates as to availability and incoming models. No pressure, just good information. Still looking for a 2016 V6 and know eventually will find the right one with low miles, in silver, blue, grey or green with their help.
The Absolute Worst Vehicle I Have Owned!
by GTinSoCal from Carlsbad, California
October 16, 2018
I am actually scared to drive my E-Pace. The engine loses power (both on the freeway and in the city) and no matter how hard I tried to accelerate, the engine would not go over 30-35 mph. This is frightening, especially when on a 5-lane freeway. Jaguar's response, "take it to the dealer, have them ride with you and see if you can replicate the problem." The dealer stated they already aware of the problem and Jaguar is testing a "software patch," so why would I risk my life trying to replicated a problem that they know exists? My E-Pace is literally parked and is only driven when a second vehicle is not available. A horrible vehicle!
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Used
$49,990 495 mi.

2019 Jaguar E-PACE R-Dynamic HSE

Good Deal
HOT CAR
Jaguar Land Rover Manhattan
(877) 227-2858
5 (3 reviews)
22 mi. from 07940
Authorized Jaguar Dealer
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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(877) 227-2858
Great Experience!
by Michele B from Pottstown, PA
March 28, 2018
I purchased a used Land Rover from Jaguar Land Rover Manhattan two days ago, as seen on Cars.com. Hector Hicks, my salesman, and the entire”family” made the the experience a pleasure. Matt, the used sales manager, held up delivery by one day to install front brakes and rotors. Many dealers would have not done this. I agreed to buying the car from the pictures, drove to NYC from Philadelphia for pick up. Not only was I not disappointed, I was impressed with the professional courteous treatment. They promised to be there if I am ever in NYC with a car problem, and I trust they will. Highly recommend JLR Manhattan!
Very pleased.
by Jan Pijpelink from Lindenwold, NJ
December 24, 2018
E-Pace for the spouse. Very nice design. Quality materials. Powerful engine. Great features. Very quiet. A head turner. The leather interior is beautiful. Great vehicle.
JUST ADDED
Used
Not Priced 11,600 mi.

2018 Jaguar E-PACE S

Lexus of Manhattan
(888) 467-3498
4.5 (429 reviews)
21 mi. from 07940
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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(888) 467-3498
Aldo is the MAN!
by BxLexusGs from DealerRater.com
November 9, 2018
Very knowledgeable, kind and the best to work with. Aldo provides an excellent customer service experience and knows just how to treat a potential buyer. I was well informed throughout the purchase process and could not have dealt with anyone better. My last salesman is no longer working for the company (Juan) but Aldo did the right thing for me and gave me a reason to stay with Manhattan. I recommend him to anyone interested in a Lexus. Thanks ALDO!
Best Compact SUV by a mile; simply outstanding
by John Thaw from Texas
August 16, 2018
Pros: Best looking, best handling in class and fun to drive. Stunning looks & style for a SUV, well laid out & comfortable sporty cockpit (F Type copy), good driver visibility, brilliant performance technology, great features, smooth quick-shifting nine-speed transmission, quite nimble, precise steering, super stable braking, great cornering & windy conditions stability, excellent surround camera system, brilliant adaptive cruise control, unbelievable self parking, very good sound system, good interior fit and finish, and great storage capability considering vehicle size. Cons: Little expensive, feathery overly sensitive accelerator pedal (spurts), washed out touchscreen display, windshield blocks radio frequencies, and a few other minor issues listed under, ’Details of Issues’. Overall: A vehicle well suited to city driving and equally at home in the country; but not my first choice for long distance trips (full-size SUV time). The vehicle is best suited to a family of four or less (children and smaller bodies in the rear). The 21 inch wheels provide a great ride in ’Comfort’ & ’Dynamic’ modes, better than the smaller offerings. Brakes are excellent and feel stable under hard braking. Has ’ECO’ mode to improve fuel consumption. 6 -different models and a plethora of options to suit most needs. Has all the latest safety features and collision avoidance. Top model could do with a more powerful motor. It is miles better than the competition. 5 out of 5 if it wasn’t for the touchscreen display washout and the feathery throttle pedal. Bottom Line: If you want the best looking, best handling compact SUV in the world, your search stops here. Details of Issues (nothing major) Expensive Has better performance technology than the competition which costs a little more; but even so, still seems a bit pricey. Windshield Blocks Radio Frequencies The windshield is metalized resulting in the blocking of radio frequencies. There is a small clear patch to place your Toll Tag. So the range of wireless devices will be reduced (up to 95%), including; door and gate openers, phones, RFID, Bluetooth, Wi-Fi and medical alert. Feather Light and Overly Sensitive Throttle Pedal Almost no foot feel and too sensitive. A bumpy road, a sharp corner or just acceleration forces can cause unwanted acceleration spurts (jerking). Also, you have to hold your foot up all the time when just cruising. It feels unnatural and a little uncomfortable. Thank goodness for the excellent adaptive cruise control. Touchscreen Washout The touchscreen difficult to see in bright daylight and is barely visible in bright sunny conditions. The problem is that the display sits angled almost flat well ahead of the roofline and there is no sunshade, so the sun shines right on it. Accentuated by no high contrast color scheme option, just ’Light’ (light pastel) or ’Dark’. It’s fine at night or on dreary days. Windshield Reduces Night Vision The windshield is metalized to block UV rays which it does well. It also cuts down visible light reducing normal vision just like sunglasses or regular window tint does. The problem is that it also reduces vision at night too when you need maximum clarity. Road Noise Road (tire) noise is noticeable and could benefit from improved floor and wheel arch insulation. Automatic Relocking & Arming Only the dealership can turn it on or off. I can see the reason for automatic locking and arming in high crime areas. In the country, the automatic system is annoying and inconvenient. There should be an easy way to turn the feature on and off. Door Locked Condition Indicator No visible external indicator that the doors are locked (except the folding door mirrors). In a noisy bright light situation, it’s difficult to see (light flash) or hear the doors lock. Automatic Power Fold Door Mirrors Useful option, but it can only be turned on and off by the dealership’ Keyless Door Locking Keyless locking is overly complicated and imprecise (Unlocking is great). The manual goes into detail not to grab the door handle while touching the lock sensor. In reality, it is only necessary to be lightly touching the handle for the sensor not to work; or if your finger touches a little outside of the sensor area. One could turn on the auto locking full time, but that causes other irritating convenience issues. Restricted Driver’s Foot Well No good place to put your left foot if you have long legs. Wheel well intrudes into this space. I guess people with long legs shouldn’t drive compact SUVs on long trips. Reflections from Bright Shiny Bezels Reflection in driver’s side mirror from bright shiny driver’s side air vent bezel. Can be a distraction. Reflections from bright shiny bezels (air vents and display) on front windshield. Driver’s Maximum Seat Height The front dash and side windows sills are quite high. I found that with the seat all the way up, I still felt like I was sitting a bit too low (1 inch).
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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