The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Sami was very knowledge of our vehicle. Very attentive of our needs and willing to help with any problems or questions we may in the future. I would recommend him to any of my friends or someone wanting a new Land Rover. Thanks again for a pleasant experience, even though it was raining cats and dogs.
Dealership was clean, professional with a good selection. Even better was our sales representative Rodney Jackson " working with our numbers" was awsome. I go where I need to get the best overall deal "in state or out". Thanks Rodney.
Just bought our second Land Rover at Checkered Flag. Tony was our salesperson and the overall experience couldn't have been any better. Very knowledgeable of the product and was able to find us exactly what we were looking for. I highly recommend him if you're in the market for a new or used Land Rover!
From the first encounter I had with Rodney Jackson I could feel his enthusiasm and confidence in the Jaguar brand. I test drove several models, two sedans and one SUV. Rodney thoroughly explained the car specifications which helped to weigh the pros and cons. I decided to purchase the Jaguar E Pace. I appreciate Rodney's superior customer service with buying my first Jaguar and last car purchase before retirement.
I had to share my experience with my family and friends. I was in the market for a new car and I was between The JAGXF and Mercedes E-class however the customer service and team work influenced my decision. Sam was patient from the beginning to end.. Thanks for the awesome buying experience
I just purchased my second Audi in the last 8 months and John was involved with both purchases. He is friendly, knowledgeable, and professional. I wouldn't hesitate to purchase another car from John in the future.
we went to shop for a pre-owned minivan. the sales person let us do an extended test drive and answered all of our questions despite the fact that it was late in the day and we showed up 15 minutes before they were closing. nice people, good to work with.
Their service department is super !!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.